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  • Report:  #270354

Complaint Review: United American Insurance Company - McKinney Texas

Reported By:
- Princeton, West Virginia,
Submitted:
Updated:

United American Insurance Company
Po Box 8080 McKinney, 75070 Texas, U.S.A.
Phone:
972-5295085
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am on fixed income with insurance hard to obtain at age 63. Agent sold me policy with $313 per month quoted. I look over what it covers never realizing they have changed premium..agent unaware also. They zapped 800+ dollars out of my account and made it overdrawn at $57 a day. That would pay copay on my medicines.

It was two days before I could rake up money to keep from paying it again. I am honest person who is not used to all this shady business. Very bad experience, as I will be broke rest of the month, and they are still carrying me on website even though they have been told want money back and cancel unfair insurance dealings.

I am now stuck with no insurance with no money back to buy more, and this is from somebody who has worked hard all their life and paid their bills. Should be laws.

Shirl

Princeton, West Virginia

U.S.A.


2 Updates & Rebuttals

Nothighschooldropout

Jacksonville,
Florida,
U.S.A.
Are you sure?

#2UPDATE Employee

Mon, February 04, 2008

These are not United American Insurance practices. I have sold policies that have had to go up and the company always sends a letter to show the increase. You either had a bad agent who was afread to loose the commission or you are not with the right company. Unless you lied on your application and said there was no problems with your health and they found out later there was this is not possible. This company does not operate this way.


Annoymous

Lancaster,
South Carolina,
U.S.A.
30 day free look notice

#3UPDATE EX-employee responds

Fri, January 04, 2008

I am an ex-employee of this company. Please look at your policy. When your agent delivered your policy you should have signed a paper saying that your 30 day free look period started on that day. If you are still in that 30 day free look pd you can get all of your money back. Also you should have been notified that your permium has increased. Call the number on the back of your card and you should have no problem getting your money back, and resolving this issue. I have worked with insurance for several years, some managers do not train new agents very well and the clients are the ones that suffer from it. As an agent I urge all people to read their policies carefully! A policy is a contract - I can't memorize the entire contract. Agents highlight the important aspects of the policy, and I ALWAYS tell my clients to READ THIS CONTRACT - MAKE SURE THIS IS WHAT YOU EXPECTED YOU HAVE 30 DAYS FROM TODAYS DATE TO CHANGE YOUR MIND - I also read my policies - they are boring but when you purchase a limited benefit policy you need to know your limits! Good luck - I hope you get this resolved.

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