Complaint Review: United Federal Bank AKA Platinum B Services - Payday Loans - Big Pine Key Florida

ppOn Feb 11, 2006 at 9:43 am, I received an out of area call on my caller ID displaying the number 305-433-8364 but no company named just "out of Area" and answered the phone. The first person that I spoke to would not identify himself but asked to speak with me and I asked him what company are you calling from but he would not tell me.

The initial representative would not gave me his name but he puts his "supervisor" on the phone named a "David White". He told me that I owed on a debt but would not tell me the company he represented. The scary part is that this man had my personal info such as my SSN, address, telephone, old bank account information and job that he quoted over the phone. He sounded very belligerent rude and fussing at me on the telephone and I asked him not to raise his voice to me and then he "hung up" on me.

I wanted to know what company this was so I decided to call this number 305-433-8364 back and again spoke to a supervisor "David White." I also asked him what company are you with and he claims he is representing United Federal Bank based out of Cheyenne, Wyoming. I challenged him stating that the number he is calling from is in Florida. He stated that the main office is in Cheyenne, Wyoming but "representing" United Federal Bank under Platinum B services. He stated that this debt was from Platinum B payday loan from that Internet that I "supposedly" took out back in October 2004. I have never even hear of neither.

This "David White" character is very rude and demanding regarding this past due Pay Day Loan debt that I had with "Platinum B" services which I do not even remember taking a "payday" loan with this company. He also claiming he is trying to help me resolve this matter before something worse happens. I stated to him that I had filed bankruptcy back in 2004 and it was discharged last year The only info that I offered him was the bankruptcy information and the attorney's name so he could verify the info and declined to take this information.

I asked this "David White" what is the mailing address for this "so called" place of business but he would not disclose that information. I also asked him did he have a fax number where I could fax him a copy of my bankruptcy papers and he stated "no". He would not disclose any type of business contact information whatsoever.

This man had a very "heavy, thick accent and was over talking me barely letting ME get a word in edgewise. I asked him you do not need to call me any longer and to contact the attorney to confirm this. He told me why did I file bankruptcy and I told him that is personal information. Also stated to him that he is in violation of the Fair Debt Collection Act by acting inappropriately and his collection tactics towards me. He told me that what I am saying to him is "garbage" and I told him it is not "garbage" but factual. He hung up the phone on me again.

When I called that 305-433-8364 a 2nd time, I only received an a voicemail but it did not represent a company only stating to leave a message. This phone number did not make any type of representation that it was a place a business but it may have been possibly a cellular or residential number. I did not leave a message.

I called a 3rd time and spoke to "David White" again but he decided he did not want to speak with me anymore but put another representative named a "George Peter on the phone. " The second collector 'George Peter" gave me his supposed direct telephone contact number which is 505-213-2318 to phone him for "arrangements." I also provided George Peter my bankruptcy information. At this point, Mr. Peter did not want to hear anything I had to say and ended the conversation right then and there.

Both of these collectors both had very thick accents as if they were from a foreign country which I believe they are from India. I strongly believe that both of these collectors gave me "bogus" names for real. Both of the men had extremely heavy Indian accents and could barely understand what they were saying.

I strongly believe that this company is extremely shady because they have your personal information but do not want to disclose their address or fax number as if they have something to hide. I will never do business with another payday loan outfit in life. These people are crooks and use strong arm and intimidation tactics to get you to pay monies that you "supposedly" owe them. The sad part is that these "Payday lenders do "prey" on people who do not have choices in obtaining monies that they need from other sources. I have really and truly learned my lesson about payday lending. They are NOT giving you anything. You have to pay it back with enormous finance charges on top of it. These paydays loan collectors and others are a nightmare from hell for real.

I also believed that the phone call I received was in fact a "SCAM" for real.

I tried to do a reverse telephone number search on both of these numbers but I did not come up with any company listing whatsoever. I only able to do a partial search on the phone number of 305-433-8364 but only the city BIG PINE KEY, FL. I also tried to do a reverse search on that 505-213-2318 number and again NO company listing but only displayed the city ALBUQUERQUE, NM . I also tried to call this number 505-213-2318 and it was a fax number not his own direct number as "George Peter had stated. I had tried to do a reverse phone search for both numbers using several online sources but no success whatsoever finding a business listing nor an address. I also tried to search for a listing for "United Federal Bank" in Cheyenne, Wyoming again using several online sources and no listing nor success for that matter.

To date, I have not had any other communications (verbal/written) with this "supposed" collection agency company.

Anonymous

Anonymous
U.S.A.