- Report: #957139
Complaint Review: United Pacific Mortgage - Lake Forest California
Reported By:
Steve -
Mandeville, Louisiana, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
United Pacific Mortgage
1 Spectrum Pointe Drive #345 Lake Forest, 92630 California, United States of America
Phone:
877-768-8081
Web:
http://www.unipacmortgage.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
United Pacific Mortgage Rude...Unprofessional Telemarketing Lake Forest, California
This mortgage company (broker??) uses telemarketing reps.
One of their reps called me early this morning...asked me 20 questions...then abruptly hung-up.
No 'thank you' for answering my questions' ... he just hung-up.
I called United Pacific Mortgage back to report the rep's rude and unprofessional behavior. I spoke with their "floor supervisor" who listened to my complaint ... then he hung-up without comment.
Based on my experience with this company, their reps are rude and unprofessional. I'd never secure a home mortgage through this company.
While I don't recall or wasn't told the rep's names, the company officers are:
Sean O'Brien (President)
Chris Reid (Vice President)
Nicole Vanik (HR Manager)
A BBB complaint report has been filed.
One of their reps called me early this morning...asked me 20 questions...then abruptly hung-up.
No 'thank you' for answering my questions' ... he just hung-up.
I called United Pacific Mortgage back to report the rep's rude and unprofessional behavior. I spoke with their "floor supervisor" who listened to my complaint ... then he hung-up without comment.
Based on my experience with this company, their reps are rude and unprofessional. I'd never secure a home mortgage through this company.
While I don't recall or wasn't told the rep's names, the company officers are:
Sean O'Brien (President)
Chris Reid (Vice President)
Nicole Vanik (HR Manager)
A BBB complaint report has been filed.
