Shawangunk
Middletown,#2Consumer Comment
Thu, April 26, 2007
Sounds like you got a great deal from QVC on shipping. $55 to ship something as huge as a mattress??? Such a low price on something so large and bulky is virtually unheard of. The price quoted to you by UPS is much more reasonable and in line with what anyone would have to pay to ship such a large item. Why do you think QVC does not get "*that*" big of a discount? They are a mail-order company, and sends EVERYTHING through the post. It seems only logical that they would get large discounts from various shipping companies as a way of gaining business. This discount clearly was passed down to you in the form of a surprisingly low shipping charge of $55 for a mattress. And then, they even reimbursed you for the return shipping when you cried sour grapes!! There is no rip off here -- you were treated fairly and justly.
M
Bristol,#3Author of original report
Thu, April 26, 2007
I sent a letter to QVC regarding the problem. They refunded all of the shipping charges. They were very easy to deal with and I will definitely buy from them again.