Amanda Hunt
Olney,#2UPDATE Employee
Fri, January 16, 2009
To clarify the facts: The name for Universal Licensing's attorney is Michael Freedman, not Morgan Freedman, and he is a licensing attorney, not a patent attorney. For an attorney to practice patent law, he or she has to be registered to do so. UPR uses registered patent attorneys for all legal patent work and refers our clients to an experienced LICENSING attorney for marketing and licensing services. As for the complaint history, the BBB keeps records for up to 3 years on the companies they list on their site. Just because they keep records for 3 years does not mean we have been in business for that long. As a matter of fact, the listing on the BBB states when our business started, and, at the time of Yuri's complaint, we had only been in business for about 1 year. This is a very good example of how people can misinterpret what they read. The disclosure on our contract uses the language in the previous 10 years because that is how the required disclosure is worded by the FTC. This does not mean that we have been in business for 10 years. Furthermore, it also explains that some of our employees had worked previously with other companies, NOT that UPR was previously another company. Actually, this is one of the main reasons this company was started, because the owner saw a problem with how some other companies were operating, by not fulfilling their contracts and by not even attempting to help clients sell or license their patents. This is why UPR has partnered with Universal Licensing, an experienced licensing company with an 8+ year record to prove it. It is really important that once you have a patent you be able to do something with it. Any time you put a product on the market it is a risk. It's an even bigger risk to put a product on the market without first having proper legal protection in place. This is how our program is different from that of most companies' programs. We are a company who assists inventors in securing legal protection. To date we have obtained patent or patent pending status for ALL of our clients who contract for these services. Universal Licensing is a separate company who assists in marketing and licensing. UPR clients have the opportunity to work with UL, not the obligation. To read what our clients have to say about their experiences with our company, please check our company blog. A link to the blog can be found on our homepage. All of our patent searches are done through a registered patent attorney, not a google search. The benefit of having a professional do the search is that the professional knows where to look, which sub categories to search in, and what is truly relevant to each case. Yuri hired our company in August of 2007 and received all the work and materials for which he contracted in October of 2007. We were not aware that he was unsatisfied until his post on ROR turned up 3 months later in January of 2008. As for the retraction and refund statements given by Yuri, he was simply asked to correct his statements once the facts were explained to him. Apparently he wrote a retraction on 2-11, at 9:31 A.M., and rescinded his retraction 45 minutes later, at 10:15 A.M. Then he continued to follow information that has nothing to do with us. Yuri, in fact, was given a full refund. It was issued and mailed out on February 12th. Respectfully submitted, Amanda Hunt 888-997-7113 x709
Amanda Hunt
Olney,#3UPDATE Employee
Fri, January 09, 2009
To clarify the facts: The name for Universal Licensing's attorney is Michael Freedman, not Morgan Freedman, and he is a licensing attorney, not a patent attorney. For an attorney to practice patent law, he or she has to be registered to do so. UPR uses registered patent attorneys for all legal patent work and refers our clients to an experienced LICENSING attorney for marketing and licensing services. As for the complaint history, the BBB keeps records for up to 3 years on the companies they list on their site. Just because they keep records for 3 years does not mean we have been in business for that long. As a matter of fact, the listing on the BBB states when our business started, and, at the time of Yuri's complaint, we had only been in business for about 1 year. This is a very good example of how people can misinterpret what they read. The disclosure on our contract uses the language in the previous 10 years because that is how the required disclosure is worded by the FTC. This does not mean that we have been in business for 10 years. Furthermore, it also explains that some of our employees had worked previously with other companies, NOT that UPR was previously another company. Actually, this is one of the main reasons this company was started, because the owner saw a problem with how some other companies were operating, by not fulfilling their contracts and by not even attempting to help clients sell or license their patents. This is why UPR has partnered with Universal Licensing, an experienced licensing company with an 8+ year record to prove it. It is really important that once you have a patent you be able to do something with it. Any time you put a product on the market it is a risk. It's an even bigger risk to put a product on the market without first having proper legal protection in place. This is how our program is different from that of most companies' programs. We are a company who assists inventors in securing legal protection. To date we have obtained patent or patent pending status for ALL of our clients who contract for these services. Universal Licensing is a separate company who assists in marketing and licensing. UPR clients have the opportunity to work with UL, not the obligation. All of our patent searches are done through a registered patent attorney, not a google search. The benefit of having a professional do the search is that the professional knows where to look, which sub categories to search in, and what is truly relevant to each case. Yuri hired our company in August of 2007 and received all the work and materials for which he contracted in October of 2007. We were not aware that he was unsatisfied until his post on ROR turned up 3 months later in January of 2008. As for the retraction and refund statements given by Yuri, he was simply asked to correct his statements once the facts were explained to him. Apparently he wrote a retraction on 2-11, at 9:31 A.M., and rescinded his retraction 45 minutes later, at 10:15 A.M. Then he continued to follow information that has nothing to do with us. Yuri, in fact, was given a full refund. It was issued and mailed out on February 12th. Respectfully submitted, Amanda Hunt 888-997-7113 x709
Crg4242
Terre Haute,#4Consumer Comment
Tue, June 10, 2008
I was talking to George Chandler and had sent in an idea I had and he also gave me a good spill that I was interested in and had the same opinion you had about the entire deal. So I just thought I would try some last research before sending out my money and found your complaint! God is good! Thanks so much for sharing this with others. I was also considering getting a loan to make this happen thanks again!
Crg4242
Terre Haute,#5Consumer Comment
Tue, June 10, 2008
I was talking to George Chandler and had sent in an idea I had and he also gave me a good spill that I was interested in and had the same opinion you had about the entire deal. So I just thought I would try some last research before sending out my money and found your complaint! God is good! Thanks so much for sharing this with others. I was also considering getting a loan to make this happen thanks again!
Crg4242
Terre Haute,#6Consumer Comment
Tue, June 10, 2008
I was talking to George Chandler and had sent in an idea I had and he also gave me a good spill that I was interested in and had the same opinion you had about the entire deal. So I just thought I would try some last research before sending out my money and found your complaint! God is good! Thanks so much for sharing this with others. I was also considering getting a loan to make this happen thanks again!
Yuri
Eau Claire,#7Consumer Suggestion
Tue, February 12, 2008
I submitted a consumer comment to retract this article, but it was only written for the sole purpose of obtaining a refund from the company that ripped me off. Never did recieve the refund they are shady business, and under no circumstances should ever be trusted!!
Yuri
Eau Claire,#8Author of original report
Mon, February 11, 2008
Have researched this company further, and I have found UPR to be a very good company with a 3 year no complaint record. Would at this time like to retract all my previous statements in regards to this company, and sincerely apologize for any harm it may have caused.
Nancy
Steilacoom,#9Consumer Suggestion
Thu, January 24, 2008
When you were doing your google search, did you ever think the jsut google the us Patent office? the sight is UsPTO.gov. Go there. There is a lot of usefull info there and you can do a search and apply for a pattent yourself I think. I think all the main government agencies have a web sight and you can find a lot of stuff on there and do it yourself. THAT should be the first place you start. ALL those companies that promise to do all the work are rip offs. Good luck