K.
Redwood City,#2Consumer Suggestion
Sat, August 06, 2005
Call 1-800-Best-Buy and talk to their friendly rebate department. I had copy of everything submitted (need transaction codes off of Best Buy rebate receipt). Best Buy has taken over the rebates for 3 companies. Buslink USA is one of the companies. The CSR told me that there is absolutely NO TIME LIMIT on resolving problems with rebates from this particular company. HOWEVER, they do not have record of who had submitted rebates, so she said they need to have people call the 800-BEST-BUY number to report the problem. Resolution expected in 10-15 days. HIstory - I too found the Buslink people in Baldwin Park unhelpful! One hung up on me, and the other told me that they are "Buslink Media", not "Buslink USA". Perhaps legal name change gets them off the hook??? Kindest regards! P.s.- Phone call to BestBuy took total of about 10 minutes w/2 minute wait-queue. Not bad for a 1.8 year old rebate!