Deby
New York,#2Consumer Comment
Thu, December 07, 2017
well , having a timeshare is a very complicated stuff, so you need to know how timeshare business works, exist many people that they dont know anything and only buy without knowledge , i had a very bad experience years ago with a mexican resort, so i started to looking for some help , and i found this site
timesharescam.com/blog/206-how-to-get-out-of-a-timeshare/
there exist many situations and possible solutions , very usefull for me , hope can help you.
Simon healy
Edmonton,#3Author of original report
Thu, August 07, 2008
After submitting report on this site on Saturday, we were contacted by the Director of Member services, a Mr Bill Conley two days later. We explained what our circumstances were and why we purchased the second unit. He has assured us that the sales rep in question was outside of his realm of authority in saying what he did and that in no way the resort condones this type of sales tactic. "The resort should be sold on its own merits", to which we agreed. The resort has now canceled the second unit and week as well as the loan and is refunding our initial payment also without issue. I only hope that no others fall to this sales tactic and if they do, make the staff at member services aware. We were very impressed by their speedy resolution. We are keeping the first unit and week as this is a excellent resort and we expect to use our week in the years to come.