- Report: #167452
Complaint Review: Unlimited Performance Products - Hesperia California
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Unlimited Performance Products
8770 Caliente Rd, Hesperia, 92345 California, U.S.A.
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Unlimited Performance Products ripoff fiberglass parts Hesperia California
Unlimited Performance Products (aka) Unlimited Products, has taken too many customers for a ride. I called first and then sent in an order for parts on October 10,2005, and as of today December 10,2005 I still do not have parts.
The company signed for the registered letter and returned it to me, so I know when they recieved my order. This company will not return calls to you, and they refuse to let you speak with anyone superior to the manager. For over a month, either I or my wife have called about my order and no one seems to know where it is, or even if they are working on it.
Finally last week I was given a work order number and told that it was 75% finished. A week later now I am told that they don't know where it is at, or when it will be sent out. I asked for my money back, and was told it would cost me 33% for a restocking fee. How can you restock what you do not have?
I asked to talk to the manager, and after getting nowhere with her, I asked to talk to her superior. She told me no, and would not give out any names of her superiors. The manager told me that she would call me back by the end of the day, and once again it has been two days now and no phone calls. The "I will call you back" thing is a common practice with this company. You will not get called back!!!!!
Robert
Davisville, West Virginia
U.S.A.
The company signed for the registered letter and returned it to me, so I know when they recieved my order. This company will not return calls to you, and they refuse to let you speak with anyone superior to the manager. For over a month, either I or my wife have called about my order and no one seems to know where it is, or even if they are working on it.
Finally last week I was given a work order number and told that it was 75% finished. A week later now I am told that they don't know where it is at, or when it will be sent out. I asked for my money back, and was told it would cost me 33% for a restocking fee. How can you restock what you do not have?
I asked to talk to the manager, and after getting nowhere with her, I asked to talk to her superior. She told me no, and would not give out any names of her superiors. The manager told me that she would call me back by the end of the day, and once again it has been two days now and no phone calls. The "I will call you back" thing is a common practice with this company. You will not get called back!!!!!
Robert
Davisville, West Virginia
U.S.A.
1 Updates & Rebuttals
Robert
Davisville,West Virginia,
U.S.A.
Watch out for this COMPANY!!!!!!!
#2Author of original report
Tue, January 31, 2006
It has been over 3 months since I placed an order with Unlimited Products of Hesperia,CA and after dozens of phone calls, I was informed that Unlimited Products still did not have my fiberglass parts ready! I then tried to cancelled my order. I was then told that "I would not get any parts or money back"! Two weeks later, I got a phone call from the Overnite Trucking Company telling me that they had parts to deliver from Unlimited Products in Hesperia, CA. The trucking company told me that if I refused delivery they would send the parts back but it would be very hard to get any money back since the Unlimited Products Company did send the parts and I had refused to accept them. This is not over yet! UNLIMITED PRODUCTS, (AKA)UNLIMITED PERFORMANCE PRODUCTS is the ultimate ripp off company! BUYERS BE WARE!!!!!!!!
