- Report: #23161
Complaint Review: Urbanq - Internet
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Author Not Confirmed
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Urbanq
www.urbanq.coim Internet, U.S.A.
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Urbanq ripoff ripoff business from hell - refuse to refund Internet
I placed an order with this company in April 2002, the items were not as pictured, so I mailed them back insured, they received the return and never applied the refund, after several e-mails, I was told that they were having problems with their refund software, would be a few weeks, finally I opted for store credit, place another order just to get my moneys worth as to I did not feel that they would ever issue a refund..
Well now the new order has not shipped and probably never will, they now say there is a delay in shipping orders.
They will not give me a telephone number to call they just keep sending the same form e-mails with the same information on them, so beware, do not order from this shabby company...............
Michelle
Warwick, New York
Well now the new order has not shipped and probably never will, they now say there is a delay in shipping orders.
They will not give me a telephone number to call they just keep sending the same form e-mails with the same information on them, so beware, do not order from this shabby company...............
Michelle
Warwick, New York
1 Updates & Rebuttals
Jane
Columbus,Ohio,
Call your credit card company for your refund!
#2Consumer Suggestion
Mon, June 24, 2002
I had the same problem - I returned some merchandise yet the company told me for WEEKS they could not locate the return. Finally they found it but could not issue a refund due to "software problems". I contacted my credit card company months after the fact on the advice of my friend and they have issued a credit to me and are pursuing the matter with urbanq. Call your CC company TODAY and explain to them you wish to dispute this charge!
