- Report: #1085760
Complaint Review: US 1 Van Lines Inc. - Miami Florida
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Author Not Confirmed
Why?
US 1 Van Lines Inc.
650 NW 105th St Miami, 33150 Florida, USA
Phone:
800-734-7600
Web:
www.us-1vanlines.com
Categories:
Business Rating:
(0)
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US 1 Van Lines Inc. Lisa JCristhian This company is the WORST of the WORST Miami Florida
This company is absolutely awful! As if moving isn't stressful enough! I was charged an extra $250 which was not in my contract: My contract made me select a delivery date but said FLEXIBLE delivery date. I asked the company about this and they informed me that the date was a ballpark and there was flexibility. I was then forced to pay the fee upon delivery because the date was a couple of days off the ballpark date. I was also forced to pay by cash or a bank check, i.e. not a credit card. Therefore I could not get my credit card company to investigate it.
Additionally, they did not deliver my bicycle. They "lost" it for a while and it was delivered several weeks later. Furthermore, my bookshelf arrived broken, as well as several other pieces (sculptures, household goods, etc.). I was not offered any compensation for these and was shut down several times by the company. I went to the Better Business Bureau who contacted the company several times, but they did not respond.
This was one of the most frustrating experiences I have had with ANY company! I work in the business world and deal with all kinds of businesses and personalities on a daily basis. This company is no doubt among the WORST of the WORST! Furthermore, this took place quite a while back, and still leaves me feeling very bitter. Respect and professionalism are COMPLETELY lacking!
