Glenda
Louisville,#2Author of original report
Wed, June 21, 2006
Well b/c they showed up a day earlier than scheduled to pick up my father's stuff, I had to have a friend help my dad pack and find him a place to stay. They couldn't leave until someone signed the contract and packing list so my friends mom signed it. The one thing that they don't TELL you is that before they drop off and unload your stuff, if it is more than 75 feet from truck to door that you have an additional charge OF $85 PER HOUR The mover, Robert, said that's how he and his assistant get paid. So I asked why I'm paying US-1 at all then and he said 'i'm just the middle man' We tried to call the coporate office for an hour and everytime they heard my name they hung up on me. Then on top of it all we had paid $300 to have them pack/unpack my dad. They left with out unpacking. I had to take off another day from work and spent 10 hours unpacking my father!! This company is a total rip off and I am filing a civil suit against them for all the time and money we lost due to their unprofessional business practices.