- Report: #393855
Complaint Review: US Cellular - Chicago Illinois
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Author Confirmed
Why?
US Cellular
8410 W. Bryn Mawr, Suite 700 Chicago, 26505 Illinois, U.S.A.
Phone:
773-399-8900
Web:
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US Cellular Lies, Decietful buisness practices, lying and run around, contract, smartphones, data plan, con, bait and reel Chicago Illinois
US Cellular...LIES!
This company underhandedly duped my wife, brother and I into getting new phones with our newly resigned service plans. Little did they tell us that the smartphones we chose required a data plan that they would not let us out of as long as we had the smartphones(which we now own) activated. So...not only did we buy the phones (at a cheaper prices..yes) but got us into a plan for $25 a month per phone for the data along with the service.
The phone in question is the Moto Q. The same one in which Sprint and a few other carries said they did not require data plans for. Multiple US Cellular representatives told me "all carries require data plans with their smartphones..." Untrue! US Cellular is now telling me..to put is simply..."too bad".
Listen to my warning...don't be fooled by enticing plan prices. They con you in to such obscured plans that they end up making the money they want with lies and confusing contract... BUYER BEWARE!!!!
US CELLULAR LIES!!!!
Funny thing... they have billboards up in my area that say... "US Cellular..WE CARE" ...ya right!
About themselves!
Timwv
Morgantown, West Virginia
U.S.A.
This company underhandedly duped my wife, brother and I into getting new phones with our newly resigned service plans. Little did they tell us that the smartphones we chose required a data plan that they would not let us out of as long as we had the smartphones(which we now own) activated. So...not only did we buy the phones (at a cheaper prices..yes) but got us into a plan for $25 a month per phone for the data along with the service.
The phone in question is the Moto Q. The same one in which Sprint and a few other carries said they did not require data plans for. Multiple US Cellular representatives told me "all carries require data plans with their smartphones..." Untrue! US Cellular is now telling me..to put is simply..."too bad".
Listen to my warning...don't be fooled by enticing plan prices. They con you in to such obscured plans that they end up making the money they want with lies and confusing contract... BUYER BEWARE!!!!
US CELLULAR LIES!!!!
Funny thing... they have billboards up in my area that say... "US Cellular..WE CARE" ...ya right!
About themselves!
Timwv
Morgantown, West Virginia
U.S.A.
2 Updates & Rebuttals
Young.Alumni
United States of AmericaData plan requirement
#2Consumer Comment
Mon, December 06, 2010
I have worked for a couple of cellular companies and I would be interested to know if you have truly encountered any provider that actually offers a discounted rate on a smartphone that does not require a data package. I am confident that you will not find one. This is not exclusive to US Cellular
Jen
Aurora,Illinois,
U.S.A.
Read your contract...
#3UPDATE Employee
Mon, December 15, 2008
You stated you resigned your services...If that is case, then it would have shown the data plan information on your contracts. So many times do people play with their new phones in store while a sales rep is explaining things that the customer just signs the paperwork and doesn't listen to what is being explained. You also had a 30 day guarantee from the date you resigned your contract to return the phones or exchange the phones. So even if you would have read your contract once you got home(w/in the 30 days of course), you still would have been able to do something about it.
