- Report: #825975
Complaint Review: US Salon Supply - Internet
Reported By:
JClarkMelv -
Culpeper, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
US Salon Supply
5047 West Main Street Suite 258 49009 Internet, United States of America
Phone:
616-365-5790
Web:
www.ussalonsupply.com
Categories:
Business Rating:
(0)
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US Salon Supply Great Lakes Beauty Supply CREDIT CARD THEFT! Internet
On Jan 9,2012, I ordered online a mannequin head daughter; I paid for rush shipping. They indicated that rush shipping is 2-3 days. In that time period I tried contacting them by phone; no response. So I emailed, 'WHERE IS MY ORDER?" At that point, which was on Jan 12th, I said cancel all orders effective immediately. I received confirmation that they had received my demand.
On Jan 20th, I received an email from US Salon Supply stating the order was shipped...I'm livid, because one week prior I said do not send...cancel. There was no excuse as to charging my card, they just charge my card today 1/20/2012. As far as I am concern, it is a compromised card that was charged unlawfully.
If a customer tells you a week ago, CANCEL ALL ORDERS, in bold highlighted letters, there is no way they can misinterpreted.
On Jan 20th, I received an email from US Salon Supply stating the order was shipped...I'm livid, because one week prior I said do not send...cancel. There was no excuse as to charging my card, they just charge my card today 1/20/2012. As far as I am concern, it is a compromised card that was charged unlawfully.
If a customer tells you a week ago, CANCEL ALL ORDERS, in bold highlighted letters, there is no way they can misinterpreted.
