- Report: #799540
Complaint Review: US salon supply - Kalamazoo Michigan
Reported By:
Just -
Parlin, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
US salon supply
2047 W. Main st, suite 258 Kalamazoo, 49009 Michigan, United States of America
Phone:
616-365-5790
Web:
www.ussalonsupply.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
US salon supply Ripoff and the worst customer service Kalamazoo, Michigan
I placed an order.First they told me it is backed ordered. THen they send me notification that the item is back in stack, but by then i desided i want to cancle it. Since couldnt get anyone on the phone, I shoot the email cancelling the order. The reply came right away ackowledging my request. Then 2 days later i get confirmation of the shipping,when i called about open cancellation ticket, they told me it is too late.Again 2 days later i received my order.Now they dont want to refund me for sending the item back, and they won't give the money back untill the item is returned. I'm trying to call them nobody asnwers. They gave a name of the manager that now i think it might be a bogus name altogether. Their customer service is so horrible.
