- Report: #1252654
Complaint Review: USA Kitchen EXPO - Chantilly Virginia
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Author Not Confirmed
Why?
USA Kitchen EXPO
15110 Lee Jackson Memorial HWY Chantilly, 20151 Virginia, USA
Phone:
(703) 628-8770
Web:
www.usakitchenexpo.com
Categories:
Business Rating:
(0)
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USA Kitchen EXPO F Review from Angies List Member Chantilly Virginia
Review Date: July 20, 2015
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Company Name:
USA Kitchen Expo - Kitchen and Bath Remodeling
Categories:
Cabinet Making
Remodeling - Kitchen & Bathroom Services Performed:
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date:
June 13, 2015
Hire Again:
No
Approximate Cost:
$250.00
Description Of Work:
Paid $250 for them to install my vanity. Once installed, it immediately started leaking everywhere. They ignored my several calls and messages and never fixed it. Waste of money
Share on Band of Neighbors:
No
Company Response:
Dear,
We appreciate your honest comments in regards to recent experince with Usa Kitchen Expo . However , we could not find any purchase or project records under your name . I am concerned that you might have purcahsed the vanity someplace else and may confuse the name of the company . If not ,Please contact Mustafa Demir (Store Manager) at 703-544-2255 . We will make sure get this issue resolved . As our company policy , we like to make sure there is no project uncompleted or no customer unsatisfied with our work . We apologize if we caused any inconvenience and we will make sure to finalize any uncompleted work . Thanks Usa Kitchen Expo Team 703-628-8770 |
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Review Date: March 25, 2015
Company Name:
USA Kitchen Expo - Kitchen and Bath Remodeling
Category:
Remodeling - Kitchen & Bathroom
Services Performed:
No
* More Weight is given to a review where work has been completed.
Work Completed Date:
March 14, 2015
Hire Again:
No
Description Of Work:
Make continued promises to provide an estimate for work and still no delivery or correspondence a month later.
Member Comments:
I contacted USA Kitchen and Bath to have the wall in between two closets demolished to form one large closet, install a glass wall shower door/wall, and a sliding pocket door at the entrance of the bathroom. The USA Kitchen and Bath representative, Paul Little, visited February 23, 2015 and asked to provide time to draft the estimate of work requested but promised to get back to me in a few days, then the following week. I waited patiently, by March 14, I received a call from Paul asking "what exactly do you want us to do again? Your closet and what else?" It's hard not to wonder if this is a reflection of the responsiveness, importance, and type of work that will be placed on the work done in my home if we ever moved forward. It is possible the job simply wasn't big enough to render considerate and reliable service of just an estimate - much less for the actual job BUT if that was the case it should have been noted up front in order not to waste anyone's time.
Share on Band of Neighbors:
Yes
