- Report: #28931
Complaint Review: USA Magazine Exchange - Glendale Arizona
-
Author Not Confirmed
Why?
USA Magazine Exchange
8607 N. 59th Ave E-2 Glendale, 85302 Arizona, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
USA Magazine Exchange Illegal Telemarketing Scam Artists Glendale Arizona *UPDATE ..these guys broke several laws.
These guys contact you and tell you that you will get all sorts of fabulous prizes. They told me that I would recieve a diamond watch and a whole list of magazines for free, all I need to do is pay for one of them. However they make it sound like a good deal and end up overcharging you plus the watch that I was to recieve requires me to buy and you have to sign this waver that says you confirm your order and want the gift.
This practice is illegal. Telemarketers must state clearly that the purpose of the call is to sell you something and if a gift is part of the offer, they must make the sales pitch first then let you know about the free gift offer.
I have contacted the Better Business Bureau, the Federal Trade Commission, and my local Attorney General about them. They seem to have already dropped the initial charges to my card and I hopefully will never hear from them again.
Bailey
Seattle, Washington
This practice is illegal. Telemarketers must state clearly that the purpose of the call is to sell you something and if a gift is part of the offer, they must make the sales pitch first then let you know about the free gift offer.
I have contacted the Better Business Bureau, the Federal Trade Commission, and my local Attorney General about them. They seem to have already dropped the initial charges to my card and I hopefully will never hear from them again.
Bailey
Seattle, Washington
3 Updates & Rebuttals
I finally got them by the balls :)
#20
Thu, September 12, 2002
I've done some research and found out that these guys broke several laws.
1. In Washington, you can not make a verbal contract for the sale of merchandise over the cost of $500.
2. According to the FTC's Telemarketing Sales Rule, if an offer includes gifts, the sales pitch must come first.
3. You need a commercial telephone solicitor's license to solicite in the state of Washington.
Be careful of the first one. I've read somewhere that someone confronted a similiar company about that and they lowered the price to the proper threshold. The second one is hard to prove because they have the tapes and it's on 2-3 seperate tapes. One with the sales pitch, the other with someone else confirming the order. The third one however is where I have them by the balls. I made an inquiry at the department of licensing and there is no listing for them under their database. I also took the liberty to look up a few more names. Neither USA Magazine Exchange, nor National Magazine Exchange have licenses to do business in Washington State. Unfortunately, Consolidated Media Services (CMS) does have such a license so beware. So to all you Washingtonians, if you've been screwed over by either National Magazine Exchange or USA Magazine Exchange, tell them to shove it because they broke the law. If you don't live in Washington, research the laws in your state to see if they have such laws in place.
I finally got them by the balls :)
#30
Thu, September 12, 2002
I've done some research and found out that these guys broke several laws.
1. In Washington, you can not make a verbal contract for the sale of merchandise over the cost of $500.
2. According to the FTC's Telemarketing Sales Rule, if an offer includes gifts, the sales pitch must come first.
3. You need a commercial telephone solicitor's license to solicite in the state of Washington.
Be careful of the first one. I've read somewhere that someone confronted a similiar company about that and they lowered the price to the proper threshold. The second one is hard to prove because they have the tapes and it's on 2-3 seperate tapes. One with the sales pitch, the other with someone else confirming the order. The third one however is where I have them by the balls. I made an inquiry at the department of licensing and there is no listing for them under their database. I also took the liberty to look up a few more names. Neither USA Magazine Exchange, nor National Magazine Exchange have licenses to do business in Washington State. Unfortunately, Consolidated Media Services (CMS) does have such a license so beware. So to all you Washingtonians, if you've been screwed over by either National Magazine Exchange or USA Magazine Exchange, tell them to shove it because they broke the law. If you don't live in Washington, research the laws in your state to see if they have such laws in place.
I finally got them by the balls :)
#40
Thu, September 12, 2002
I've done some research and found out that these guys broke several laws.
1. In Washington, you can not make a verbal contract for the sale of merchandise over the cost of $500.
2. According to the FTC's Telemarketing Sales Rule, if an offer includes gifts, the sales pitch must come first.
3. You need a commercial telephone solicitor's license to solicite in the state of Washington.
Be careful of the first one. I've read somewhere that someone confronted a similiar company about that and they lowered the price to the proper threshold. The second one is hard to prove because they have the tapes and it's on 2-3 seperate tapes. One with the sales pitch, the other with someone else confirming the order. The third one however is where I have them by the balls. I made an inquiry at the department of licensing and there is no listing for them under their database. I also took the liberty to look up a few more names. Neither USA Magazine Exchange, nor National Magazine Exchange have licenses to do business in Washington State. Unfortunately, Consolidated Media Services (CMS) does have such a license so beware. So to all you Washingtonians, if you've been screwed over by either National Magazine Exchange or USA Magazine Exchange, tell them to shove it because they broke the law. If you don't live in Washington, research the laws in your state to see if they have such laws in place.
