- Report: #131378
Complaint Review: Usamedsonline - Internet
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Author Confirmed
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Usamedsonline
Internet, U.S.A.
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Usamedsonline ripoff never refunded money guaranteed money back if site didnt help Internet
Contacted three times to cancel my membership, no help it was sites that I already knew about. No reply of any kind.
Still charged my checking account I had to cancel my card so that they would not keep taking out money
I want a refund of my 29.95 statement appeared pay-com
Shawna
tatum, Texas
U.S.A.
Still charged my checking account I had to cancel my card so that they would not keep taking out money
I want a refund of my 29.95 statement appeared pay-com
Shawna
tatum, Texas
U.S.A.
1 Updates & Rebuttals
Pangea
..,Ohio,
U.S.A.
Usamedsonline responds
#2UPDATE Employee
Tue, March 29, 2005
While you assert that you contacted our company "three times" with no response our records show that your account was in fact cancelled. You may have circumvented the refund process by cancelling the card, however. That was of course completely unnecessary as A simple phone call would have sufficed to cancel your membership in less than 5 minutes. We have a 24-hour toll-free number listed prominently on the 'Contact' page of the Web site. While we DO in fact answer every email that we receive you could have received instant service by contacting us through that particular method. You will of course need to discuss with you bank the process for retreiving fundds that we attempted to credit to a closed account. If you have additional questions dont hesitate to contact us using any of the methods availabl to you on the site. regards, pangeaprocessing.com
