Carol
Augusta,#2UPDATE Employee
Thu, March 22, 2007
In this complaint client states we have no website. We do have more than one website. One website is vnivacations.com; another is vrsvacations.com. The agreement signed by clients after the presentation covers in detail all the details and procedures to use our program. In fact, after our clients sign they have to complete a Consumer Disclosure Questionnaire. All facts of the agreement are stated and clients have to re-sign to confirm their understanding of the agreement. As for the customer service telephone number, it is 1-888-889-9523 or 1-706-860-1120. We have had these numbers for over 5 years. Again, we are not a rip-off company.