- Report: #221966
Complaint Review: Vacation Networks - Round Rock Texas
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Author Confirmed
Why?
Vacation Networks
525 Round Rock Drive West #100 Round Rock, Texas, U.S.A.
Phone:
706-860-1120
Web:
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Vacation Networks ripoff Defrauded my family and handicapped daughter Round Rock Texas
These guys are the worst of the worst. They promised me that I could get a condo or hotel with handicap access for my 14 year old daughter. I told them specifically that if they could not guarantee it I would not buy. You guessed it, they promised. So I wrote out a $4,995 check.
When I made the reservation, they tried for 6 months to get some thing in Crested Butte Colorado for her special needs ski school. The closest they could get was Dillon Colorado, about 5 hours away.
When I complained, they essentially said, sorry. I screamed loud enough to have them give me back $2000 of the money. I assumed it was over and I learned a $3000 lesson. Now they want to collect the $279 annual fee for the next 13 years for NOT being able to deliver what they promised.
These guys essentially use a web site called www.vrbo.com which is a vacation rental site for individual home owners that want to rent their homes. They get their product from these sites. They have none of their own inventory. You would be better off goingto www.vrbo.com your self and save the money. They provide no real service at all even if they did what they said.
The guy that owns Vacation Network is out of Evans, GA and is from the middle east and essentially has a ZERO moral compass. He completely understood that his staff lied to me about my daughter and yet he said "a contract is a contract" and we are stuck.
I am an idiot for not sleeping on it and doing my home work or googling it
John
GEORGETOWN, Texas
U.S.A.
When I made the reservation, they tried for 6 months to get some thing in Crested Butte Colorado for her special needs ski school. The closest they could get was Dillon Colorado, about 5 hours away.
When I complained, they essentially said, sorry. I screamed loud enough to have them give me back $2000 of the money. I assumed it was over and I learned a $3000 lesson. Now they want to collect the $279 annual fee for the next 13 years for NOT being able to deliver what they promised.
These guys essentially use a web site called www.vrbo.com which is a vacation rental site for individual home owners that want to rent their homes. They get their product from these sites. They have none of their own inventory. You would be better off goingto www.vrbo.com your self and save the money. They provide no real service at all even if they did what they said.
The guy that owns Vacation Network is out of Evans, GA and is from the middle east and essentially has a ZERO moral compass. He completely understood that his staff lied to me about my daughter and yet he said "a contract is a contract" and we are stuck.
I am an idiot for not sleeping on it and doing my home work or googling it
John
GEORGETOWN, Texas
U.S.A.
2 Updates & Rebuttals
Carol
Augusta,Georgia,
U.S.A.
NO SCAM COMPANY!!!!
#2UPDATE Employee
Thu, March 22, 2007
\The complaint states "they promised me that I could get a condo or hotel with handicap access for my 14 year old daughter". We state in our agreement 13 times that all reservations are based on space availability. Also, we do not mention in the agreement anything about "guarantee" of a certain place to vacation. We ask clients to put an "area" down and we will let them know what we have available at the time they want to travel. If we cannot get something in the place they want, we try to get something as close as possible to it. This particular gentlemen purchased a $4,995.00 package; he agreed to a rewrite to $2,995.00 on May 12, 2006. Note that we have cancelled out both of his accounts and Duvera has cancelled all accounts in he and his wife's name. We do not use the website VRBO.com as our only vendor; we have over 140 different vendors that we use. VRBO.com is only one we use now and then. We have hundreds of happy clients and we do provide a real service to them.
Juliet
Birmingham,Alabama,
U.S.A.
Might be worth letting it be on your credit report
#3Consumer Suggestion
Fri, November 24, 2006
I certainly don't know anything about your credit report, but might it not be worth it to totally shaft this company, and if they want to report it as a delinquent account, or whatever, LET THEM? I would never pay them another penny. If they sue you, which I'd be surprised if they did - well, that WOULD be another story, but as I said, I'd sure be surprised if they actually did. If I'm 100% wrong about this, I sure hope someone will correct me, I don't want the OP to be sued on top of getting ripped off! But this is so vile, it just makes me ill to think of them getting another penny from the poster. I'm so sorry you were taken advantage of in this way, it's really sick and cruel. Wishing you all the best, and I sure you hope you come out on top with these b**tards.
