Complaint Review: Vacation Property Resales Buyatimeshare.com/Wes Kogelman Owner - Tampa Florida

I am very surprised to hear that you had a hard time with Quincy Browne. I have two timeshares, one Harborside at Atlantis and a Marriott Grande Vista. I had been trying to sell them for a while but I wanted to be sure that I went with the right company, not one that would take my money and run. I put my inquiry onto their website and got a call 25 minutes later, which was great! I thought it was very professional that he followed up so quickly. After speaking with Quincy and him showing me the statistics of Buyatimeshare.com, I felt like it was the best choice to make. The whole time I was speaking with Quincy we laughed and joked like we had known each other for years. Not once was he ever aggressive or rude. He did tell me to focus on 3-9 months, which was tad discouraging, but I needed these sold. Two and a half months later they got an offer on my Harborside for $2, 000 less than what I was asking. I accepted the offer, since it was just about what we paid for it. Another 2 months later my Marriott was sold! After working with so many other companies it was great to find a company that actually does sell timeshares. It might have taken half a year but Quincy helped me sell my two timeshares and I could not be more happy with the service that him and his team provided. I would recommend Buyatimeshare.com and Quincy Browne to anyone who is serious about selling their timeshare. Thanks Quincy!!! :)

With hundreds of thousands of clients throughout the world, there are occasional issues will arise as with any organization of this size. We constantly do everything within our power to over-deliver, but as with any service or product, its ultimately the end users decision and feelings that may spark such erroneous comments. Regardless of our efforts, if the client has unrealistic expectations, they will be disappointed if in fact those expectations have not been met.

We are the most technologically advanced Timeshare Resale Advertising firm worldwide.  With this being said, our customer base is very tech savvy, and many are in the top 3% income brackets with higher levels of education then the average purchaser. This educated, affluent customer base cultivates environments for new age media such as blogs, threads, viral marketing, which may lead to false accusations and or opinions of a non-customer.

 Many accusations against our company are simply untrue, some have been found to be from competitors trying to tarnish Buyatimeshare.coms name.  We spend millions of dollars on Advertising, Social Media, PR and answering all complaints related to our business practices with integrity at the forefront of each managerial decision.  Our customer base signs and agrees to specific termsthese arent hidden, our policies and practices are transparent every step of the way.  The agreements made between Buyatimeshare.com and the potential seller or renter is clear, with 3 levels of verification procedures to make sure our customer base is fully aware of our aggressive advertising practices.  We have thousands of happy customers, but unfortunately these blogs arent focused on happy customers.  If a customer is tech savvy, do the researchwe promise you will find that BuyaTimeshare.com provides the most ethical methods of reselling and renting timeshares

Please, we challenge whoever views these statements to follow the link below and read our

Testimonials:

http://www.buyatimeshare.com/testimonials.asp

Keep an eye on our recently sold properties; you may in fact see your property on this list in the near future.

http://www.buyatimeshare.com/TimesharesSold.asp

-If you are still not 100% satisfied, please contact Customer

Service at (800) 640-6886 or (800)-882-0296 or email us at

[email protected] with any concerns regarding your account and it

will be our top priority to respond immediately and with integrity. 

Please keep in mind Timeshares are not a monetary investment, but an investment in lifestyle!  Price your property accordingly!

Thank you

With hundreds of thousands of clients throughout the world, there are occasional issues will arise as with any organization of this size. We constantly do everything within our power to over-deliver, but as with any service or product, its ultimately the end users decision and feelings that may spark such erroneous comments. Regardless of our efforts, if the client has unrealistic expectations, they will be disappointed if in fact those expectations have not been met.

 Many accusations against our company are simply untrue, some have been found to be from competitors trying to tarnish Buyatimeshare.coms name.  We spend millions of dollars on Advertising, Social Media, PR and answering all complaints related to our business practices with integrity at the forefront of each managerial decision.  Our customer base signs and agrees to specific termsthese arent hidden, our policies and practices are transparent every step of the way.  The agreements made between Buyatimeshare.com and the potential seller or renter is clear, with 3 levels of verification procedures to make sure our customer base is fully aware of our aggressive advertising practices.  We have thousands of happy customers, but unfortunately these blogs arent focused on happy customers.  If a customer is tech savvy, do the researchwe promise you will find that BuyaTimeshare.com provides the most ethical methods of reselling and renting timeshares

Please, we challenge whoever views these statements to follow the link below and read our

Testimonials:

http://www.buyatimeshare.com/testimonials.asp

Keep an eye on our recently sold properties; you may in fact see your property on this list in the near future.

http://www.buyatimeshare.com/TimesharesSold.asp

-If you are still not 100% satisfied, please contact Customer

Service at (800) 640-6886 or (800)-882-0296 or email us at

[email protected] with any concerns regarding your account and it

will be our top priority to respond immediately and with integrity. 

Please keep in mind Timeshares are not a monetary investment, but an investment in lifestyle!  Price your property accordingly!

Thank you

#1 employee, he stated that he never signed anything...  And technically, in the eyes of a judge, should this go to class action, or small claims, that it would be seen that this could be a fictional story, AS well as the fact, that you have no written document stated that he agreed to any terms...  I would do your research Surrey BC, as, technically, I think that you could and should take this to court....  you may beable to go for triple damages...

I have read your report with great interest, as BuyATimeshare.com practices a consistent cancellation policy and strives to work to the best of our ability to serve our customers and help them get the refunds they rightfully deserve.  It is unclear how you have been ripped off since we never claim we do not have a fee.  Everyone here has tried to help you each time you call. Even the owner of BuyATimeshare.com has contacted you directly to see how we can help.  We are however, an advertising company and charge for services rendered.  All terms and conditions, including the fair and consistent cancellation policy were conveyed at the time of transaction.  When you came to us claiming to have sold your property we did in fact agree to refund your advertising fee upon proof of sale. 

 Once you can simply prove that your property sold within 15% of the original asking price, as stated on the contract you signed, we can finally grant you a refund. Unfortunately you havent gotten back to us regarding this refund as we have tried to contact you on several occasions. And now you claim that we are not contacting you? Our system keeps track of every time a customer calls in for maximum customer support.  I understand that selling a timeshare property on your own can be very difficult.  It costs BuyATimeshare.com millions every year to make sure properties like yours are found at the top of internet search engines. In fact we challenge you to type in Buy Timeshare or Buy a Timeshare into yahoo or Google.  You will see with your own eyes.  Also, we have an excellent success rate do to the fact that e maximize our customers exposure, please click Timeshares Sold (http://www.buyatimeshare.com/TimesharesSold.asp)

 With this being articulated our staff has answered each and every call and concern you have brought to our attention.  We have always been here to help; BuyATimeshare.com we want to continue working on your behalf if in fact your property hasnt sold and will continue to do so, with the very best marketing practices, ethics and technological advancements this industry has to offer.  If you have in fact sold your property within 15% of your original asking price please send us proof of sale and we will happily refund your money, if not, and you are not getting the desired results, let us get to work finding a solution, by working with us to reduce your price so we can liquidate this once and for all!  We look forward to your continued business and your complete satisfaction in our services!