- Report: #1510506
Complaint Review: Van Lines of America - Ft. Lauderdale Florida
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Author Confirmed
Why?
Van Lines of America
1001 Executive Office Park Ft. Lauderdale, 33309 Florida, United States
Phone:
(877) 725-7412
Web:
vanlinesofamerica
Categories:
Business Rating:
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Van Lines of America Michael Christina Sherry Furniture not delivered Ft. Lauderdale Florida
I hired Van Lines of America to move me from Mississippi to Florida. There was a 4-month gap between the pickup and delivery date so I also booked monthly storage. I paid for 75% of the move and storage fees and a month before my delivery date I stopped hearing from the company. So, of course, this concerned me prompting me to follow-up with a call to confirm the scheduled delivery date for my furniture. And of course crickets.
They have caller ID so when they saw that it was me calling no one answered. I had to call as a new interested client to get someone on the phone. After calling from a different number I reach someone from the delivery department only to be informed that my status is in "loading" and they have no estimation of the delivery date. I call every date because now we are three days past due. And my calls continue to go unaswered. I have decided to file a police report agaisnt this company. To be continued....
