- Report: #1160895
Complaint Review: Vanguard Software Development - Internet
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Author Not Confirmed
Why?
Vanguard Software Development
Internet, USA
Phone:
(310) 872-9781
Web:
http://www.vanguardsd.com/
Categories:
Business Rating:
(0)
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Vanguard Software Development Giovanni Venegas Took one year to create a website which was supposed to be done in three weeks. He did not even finished it. Internet
We hired Giovanni Venegas last beginning August to create and finalise our e-store. He looked like a super nice person which we could trust. His energy was super positive and he looked super talented. We trusted him. He was supposed to finalise our website in three weeks. Well, one year later we still have a beautiful unfunctional and uncomplete website. At the beginning he really did an amazing job to the point that anyone looking at our website would say that this is a great and beautiful website. We had issues which he was telling us that he would fix. The only thing is that he would come back four weeks later and would not give you any news. You could not even reach him over he phone. Weeks later, he would come back to us with a report saying that the job was done but it was not. Or he would tell you that his server was done and would send you a fake outdated report to prove you that he did not have a choice. or he would tell you that you are the reason why the job is not done because you changed your mind and that to change fonts takes him several days of work!!!! He also asked us to please support him and his family to pay him in advance so that he would finish your work in one week. Lies lies and lies, he would not even acknowledge you for weeks. This has been the most frustrating experience that we encounter. We lost one year of business and still today need to find someone to fix the e-store. The other thing is that he use an older system and very complex coding processes from OS commerce instead of using newest methods such as magento. If you need a website quickly please be aware that despite his amazing apparent personality you may be having tremendous business issues related to his lack of honesty.
2 Updates & Rebuttals
vanm
LOS ANGELES,California,
Be careful please
#2Author of original report
Mon, September 15, 2014
Please be careful. We tried to find an Agreement with him but there is nothing you can do. His lack of ethic is just incredible. We spent thousands of dollars with him and because of his very complex and old coding that DON'T function, we have now, after over a year to rebuild a complete new website. He would not even cooperate to help the new developper we hired to fix his issues but nothing worked. He would not even respond to them or provide them with the requested files. It is impossible to even use what he did.
This has been the most expensive, frustrating and devastating experience that we encounter. AND IT IS A RIPOFF please be aware. If you think to hire him, you may be having tremendous business issues related to his lack of honesty, work ethic and unreliability. BE CAREFUL... Oh and BTW if you see any critics about us (he threatened us to do so), just please be aware he never met us or even tried our products. This would be just a simple revenge.
vanm
LOS ANGELES,California,
Settlement reached
#3Author of original report
Wed, July 23, 2014
We have reached an amicable and satisfactory arrangement with Giovanni.
