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  • Report:  #1395670

Complaint Review: VCA ROSWELL ANIMAL HOSPITAL - Roswell Georgia

Reported By:
Dog Regan Lambdin - Roswell, Georgia, USA
Submitted:
Updated:

VCA ROSWELL ANIMAL HOSPITAL
1112 Alpharetta Street Roswell, GA 30075 Roswell, 30075 Georgia, USA
Phone:
470-273-8018
Web:
vcahospitals.com/roswell
Categories:
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 I brought my dog in for a slight hip dislocation The veterinarian that attended to him just graduated school and was unsupervised her name was Jessica Corley.. she wrapped his leg too tight causing him to lose blood flow he was rechecked in two days because we were concerned by his crying the director of the facility removed the wrap from his foot and only cut slits in the wrap around his thigh apparently he was still losing blood flow.. because two days later is when we brought him in he was suffering a fever and infection complete blood loss to his leg and is now going to be an amputee with a prosthetic - he is at the University of Georgia to get an amputation and a prosthetic leg VCA accepted responsibility for their egregious errors yet they refuse to pay any of the medical bills or the emergency room for the full responsibility & our poor 10 month old puppy will suffer the rest of his life for their negligence & it will cost us over 10k



6 Updates & Rebuttals

VCA ANIMAL HOSPITAL TOLD ME IF I POSTED THEY WERE PAYING THEY WOULD PAY IN 72 hours they DIDNT

#2Author of original report

Fri, September 01, 2017

 Tom from VCA animal hospitals corporate office said that if we posted on rip off report they were paying in 72 hours they'd pay all of our vet bills . They are not. They shut us down on twitter, look for yourself, yelp we're on not recommended reviews, I guess not you took my dogs leg). And everyone's afraid of them because they have so much money. Well I'll tell you what I have I have the truth on my side and I have proof I have proof if they print called me because I have Truecaller on my phone but I'm not calls I have proof if they put illegal slanderous reviews on my business because I can and mask their IP address is with an app that I have and I have screenshots of everything. Since when do veterinarians act like common criminals. Why didn't they just turn over their practices insurance in the first place when that was all that we asked for. It would've been the right thing to do. We knew nothing was going to bring the dogs leg back. Now I will be forced to escalate this with my dying breath because I've had to Google them and I see how many dogs and cats and rabbits and birds have been injured at the hands of the negligent Vets that they've hired that appear from what I've read to not care about anything but money. Google it for yourself there are petitions after petition to change laws and make companion animals something other than property. I'm telling you the truth. These people have gone through the five stages of grief of losing their pets they want these vets held accountable for their negligent actions. Google it for yourself. People fighting for their animals putting their reputation at risk. On their job websites. On their Facebook's. On LinkedIn. And by the way you'll have to excuse my grammar because I'm a little more than upset right now I don't like being made a full of and I'm not really trusting person. They wanted to 72 hours to shut down my social media because I was copying links of the complaints were people have been hurt so badly that they actually set up for tacious with thousands of signatures on to a Twitter account to the handle is Took_leg If you need to wait to post this report until I get that Twitter account reopened which will be sometime today I beg of you to look at the links and post this report The links are listed.

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VCA CONTACTS

#3Author of original report

Tue, August 29, 2017

   On 8-28 A representative from VCA tom contacted me to investigate what happened. on 8-29 Tom made contact again stating that the insurance was going to take full responsibility .we should hear something in 72 hours we .will keep ripoff report updated and let you know if they actually make contact in 72 hours and whether or not they pay for anything thank you


VCA vets refuse to pay UGA vet bill

#4Author of original report

Tue, August 29, 2017

 https://www.gofundme.com/pease?ssid=1085868788&pos=1

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VCA Animal Hospital VCA Animal Hospital Roswell Georgia German Shepherd Dog Puppy Amputee bill remains unpaid

#5Author of original report

Tue, August 29, 2017

Regan our 10 month old GSD has come through a successful amputation & is ready to be fitted for a prosthesis. VCA is refusing to pay the University of Georgia veterinary bill associated with VCA animal hospital malpractice so we have set up a go fund me page the name of it is VET BILL GERMAN SHEPHERD PUPPY MY SON IS WEARING A GREEN SHIRT & the puppy hasn't had the leg removed yet it's thickly wrapped as photographed. If you cannot afford to donate one dollar to help me promote my cause and drive my go find me page to the top of our go fund me pages (and please don't think I forgot about Texas, and a tragedy that's happening there), MY GOAL is not only to get VCA animal hospitals to treat animals properly but all vets to treat animals as something other than property. IF YOU CANT GIVE $1 CALL 1-800-VCA-PETS & URGE THEM TO DO THE RIGHT THING & PAY FOR ALL OF REGAN LAMBDINS BILLS.

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Our German Shepherd Puppy is officially an Amputee his life our heartbreak their mistake our wallets

#6Author of original report

Tue, August 29, 2017

 One year of $50 monthly Vet Insurance Premiums How VCA Roswell animal hospital caused my German Shepherd puppy to lose a leg & foot MY German Shepherd dog puppy went in with a dislocated hip and is losing part of his leg and foot as a result of having his leg wrapped too tight at VCA ROSWELL ANIMAL HOSPITAL 1112 ALPHARETTA ST ROSWELL, GA 30075 770-993-9031 Aug 12th Saturday Our 10 month old German Shepherd Puppy was walking on three legs holding his rear left leg up. Aug 13th Sunday He wasn't better his vet was closed. Aug 14th Monday Attending Vet Jessica Corley He dislocated his left hip. It just needed to be set back in place & wrapped and we'd be on our way. He'd have to wear the wrap 1 or 2 weeks. (as a sidenote it was suggested we get x-rays confirming whether or not he had hip dysplasia $400 he does) I was told to watch his toes, make sure they didn't spread or cross, that would mean the wrap was too tight. Aug 16 Wednesday For 2 days my puppy was in obvious discomfort & while his toes neither crossed or spread he cried, I brought him back to VCA at that appointment facility director Roper D.V.M. checked if the wrap was too tight, he took it off the foot & cut slits in the leg. Aug 18th Friday 5pm my dogs toes were clearly swollen I put him in the car & as I was driving back to VCA to have (now by the layperson's eye), a painfully tight bandage reassessed the front desk clerk Danielle told me not to bother coming they were closing in 30 minutes. She stated I should go to the emergency vet, I drove home and removed the bandage myself. My puppy's foot began to ooze watery blood immediately. His circulation had been cut off. HIS FOOT WAS ALREADY DEAD IT WAS TOO LATE Aug 19 Saturday I CALLED VCA SATURDAY & THEY WOULD NOT SQUEEZE MY PUPPY IN INSISTING THE DRAINAGE WAS NORMAL & They made me an appointment for Monday AUG 21 Aug 21 Monday WHEN I GOT THERE, HE HAD A FEVER AN INFECTION WASN'T GETTING CIRCULATION TO HIS FOOT. THEY APOLOGIZED SAID THEYD TRY TO REESTABLISH CIRCULATION AND HED BE THERE 12-15 DAYS. HE WAS ON AN ANTIBIOTIC PUMP & ID NEED TO PICK HIM UP BY 9 & DRIVE HIM TO A 24 HR VET , TO BE WATCHED OVERNIGHT SO THEY COULD Attempt to bring some circulation back to his leg and he could be monitored. Then I would have to pick him up at 6 AM when the emergency vet closed and bring him back to VCA for the next 2 weeks. $500 overnight AUG 22 TUE A DAY LATER HE WAS RUSHED TO BLUE PEARL IN SANDY SPRINGS GA BY VET AMBULANCE FROM THEIR FACILITY TO SEE A SURGEON AT WHICH POINT I LEARNED HE WOULD LOSE A LEG.. Aug 25 MY German Shepherd dog puppy went in with a dislocated hip and is losing part of his leg & foot as a result of being wrapped too tight. My dog has been at VCA on heavy sedatives and an antibiotic pump this entire time with each passing day I take my son to visit the dog. AT 11 AM I took my dog to The University of Georgia where he is having a partial leg amputation and being fitted for a prosthetic. $3500 deposit estimated cost at end of fitted procedures exceed $10k We are currently $5000 out of pocket we expect to exceed $10,000 by January and $50,000 by the end of his life in re-fittings for prosthetics as he grows treating his hip dysplasia and additional surgeries if he rejects the prosthetic his leg will need to be cut higher. We don't know what other additional health problems he will have as a result of the trauma his experience for the past month. Offending Vets Jessica Corley & Matthew Roper of VCA ROSWELL ANIMAL HOSPITAL VCA animal hospital corporate office has been contacted when we asked them to pay the bill, they threatened to stop speaking with us if we sought help through media or legal sources

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VCA Animal Hospitals VCA Animal Hospital Roswell Georgia Malpractice Matthew Roper D.V.M.

#7Author of original report

Tue, August 29, 2017

How VCA Roswell animal hospital caused my German Shepherd puppy to lose a leg & foot 10/2016 At his initial visit as a puppy we were sold insurance automatically debited from our bank accounts at $50 a month, Which covered absolutely nothing other than his initial visit. MY German Shepherd dog puppy went in with a dislocated hip and is losing part of his leg and foot as a result of having his leg wrapped too tight at VCA ROSWELL ANIMAL HOSPITAL 1112 ALPHARETTA ST ROSWELL, GA 30075 770-993-9031 Aug 12th Saturday Our 10 month old German Shepherd Puppy was walking on three legs holding his rear left leg up. Aug 13th Sunday He wasn't better his vet was closed. Aug 14th Monday Attending Vet Jessica Corley He dislocated his left hip. It just needed to be set back in place & wrapped and we'd be on our way. He'd have to wear the wrap 1 or 2 weeks. (as a sidenote it was suggested we get x-rays confirming whether or not he had hip dysplasia $400 he does) I was told to watch his toes, make sure they didn't spread or cross, that would mean the wrap was too tight. Aug 16 Wednesday

For 2 days my puppy was in obvious discomfort & while his toes neither crossed or spread he cried, I brought him back to VCA at that appointment facility director Matthew Roper D.V.M. checked if the wrap was too tight, he took it off the foot & cut slits in the leg. Aug 18th Friday 5pm my dogs toes were clearly swollen I put him in the car & as I was driving back to VCA to have (now by the layperson's eye), a painfully tight bandage reassessed the front desk clerk Danielle Slack told me not to bother coming they were closing in 30 minutes. She stated I should go to the emergency vet, I drove home and removed the bandage myself. My puppy's foot began to ooze watery blood immediately. His circulation had been cut off. HIS FOOT WAS ALREADY DEAD IT WAS TOO LATE - Aug 19 Saturday I CALLED VCA SATURDAY & THEY WOULD NOT SQUEEZE MY PUPPY IN INSISTING THE DRAINAGE WAS NORMAL & They made me an appointment for Monday AUG 21 Aug 21 Monday WHEN I GOT THERE, HE HAD A FEVER AN INFECTION WASN'T GETTING CIRCULATION TO HIS FOOT. THEY APOLOGIZED SAID THEYD TRY TO REESTABLISH CIRCULATION AND HED BE THERE 12-15 DAYS. HE WAS ON AN ANTIBIOTIC PUMP & ID NEED TO PICK HIM UP BY 9 & DRIVE HIM TO A 24 HR VET , TO BE WATCHED OVERNIGHT SO THEY COULD Attempt to bring some circulation back to his leg and he could be monitored. Then I would have to pick him up at 6 AM when the emergency vet closed and bring him back to VCA for the next 2 weeks. $500 AUG 22 TUE A DAY LATER HE WAS RUSHED TO BLUE PEARL IN SANDY SPRINGS GA BY VET AMBULANCE FROM THEIR FACILITY TO SEE A SURGEON AT WHICH POINT I LEARNED HE WOULD LOSE A LEG..

Aug 25 MY German Shepherd dog puppy went in with a dislocated hip and is losing part of his leg & foot as a result of being wrapped too tight. My dog has been at VCA on heavy sedatives and an antibiotic pump this entire time with each passing day I take my son to visit the dog. AT 11 AM I took my dog to The University of Georgia where he is having a partial leg amputation and being fitted for a prosthetic. $3500 deposit Estimates home not to exceed $10 k VCA refuses to pay or reimburse any of it

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