Complaint Review: Vending Dreams Jim Ellis - Nationwide

Hey Jim: Your a fony with the rest of your company. I called in Jan. to get 5 references and I waited. The contract doesn't say to take the current machine owner out and put someone elses in. Thats just wrong. It doesn't say that in the contract. I almost signed and thought what if. By next year things will be accomplished. Jim Ellis your friends with the other companies just admit it.

Mr. Ellis, My name is Joshua A. Bevan, I am the President of Brahma Vending Inc. (you have my address and phone number on file, and I'm quite sure you recognize my name). I paid a down payment of $1,066.47 for a contract you did not deliver on. I attempted to contact the five phone number I have for your office (including your cell phone and Mr. Chris Oehler's cell phone) repeatedly and you eventually blocked my calls. I have documented our interactions with your company and have filed a formal complaint with the Better Business Bureau, the Attorney General of Illinois, and the Attorney General of North Carolina. You should be receiving a letter from my attorney, Harry Crow, this week. We have also retained counsel in Illinois to pursue legal action in your own state, you will hear from attorney Ian Brenson shortly. The following is the official report for your company filed with the Peoria, IL Better Business Bureau (I will let the documents speak for themselves): BBB of Central Illinois 112 Harrison Peoria, IL 61602 309-688-3741 [email protected] May Not Be Reproduced for Commercial or Sales Purposes Vending Dreams 103 W. Main Suite 5 Oblong, IL 62449 The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary. Members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report. Original Business Start Date: 02/01/03 Type of Entity: Corporation Principal: Jim Ellis, President Customer Service Contact: Susan Davis, Owner Phone Number: 888-569-1147 Fax Number: 866-829-1957 Email Address: [email protected] Web Site Address: www.vendingdreams.com Membership Status: This company is not a BBB member Type of Business: Vending Machines-Supplies & Parts NATURE OF BUSINESS This company provides vending machine locating, training, and consulting. CUSTOMER EXPERIENCE Based on BBB files, this company has an unsatisfactory record with the Bureau due to a pattern of complaints. The company has resolved some complaints presented by the Bureau; however, some complaints remain unresolved. Complaints are concerning delivery issues. When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them. Closed Complaints Number of complaints processed by the BBB since the firm's BBB file was opened in September of 2004: 60 Number of complaints processed by the BBB in last 12 months: 58 Complaints Concerned Delivery Issues: 15 Outcome of all complaints - Resolved: 8; Unresolved: 1; Delayed Resolution: 1; Company made good faith effort to Resolve: 5 Guarantee or Warranty Issues: 3 Outcome of all complaints - Unresolved: 1; Company made good faith effort to Resolve: 2 Refund or Exchange Issues: 3 Outcome of all complaints - Resolved: 2; Company made good faith effort to Resolve: 1 Contract Issues: 6 Outcome of all complaints - Resolved: 1; Company made good faith effort to Resolve: 5 Customer Service Issues: 32 Outcome of all complaints - Resolved: 18; Unresolved: 1; Delayed Resolution: 1; Company made good faith effort to Resolve: 12 Credit or Billing Issues: 1 Outcome of the complaint - Resolved: 1 LICENSING INFORMATION . ADDITIONAL ADDRESSES Additional addresses for this company include: 306 East Main St, Oblong, IL 62449. REPORT DATE: 10/25/2005 COPYRIGHT DATE: 2005 BBB of Central Illinois The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources. STANDARD DISCLAIMER As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

I decided to reply to this. First off to other vendors if your not getting your refund call an attorney. I have an idea on how to get machines placed. Don't sign a contract. Pay your friends the money and let them locate. I paid one friend some money and hes cool about it. I'm sendind an attachment ad to anyone who finds me a location. And guess what!!! No contract. Just locate and they make $50. I also understand that the independent contractor does make only $30 out of that money. No wonder why the locations stink. You don't treat customers right and you breach of contract you deserve to be out of business.

Ok, you are a bad liar at that. Anybody that wishes to check my company out just go to this link - http://www.birmingham-al.bbb.org/commonreport.html?bureau=birm&compid=28005691&code=8E Or go to www.bbb.org and do a search. Yep, indeed, we are members. RipOff Report, please remove bogus information on our company as the BBB, at the very least, requires documentation, receipts, and real evidence. This is pathetic.

I have 55 singleheads i needed placed. I called vending dreams and spoke to jim and susan. I also, called about 10 more locators. I also called manufacturers to see if they heard of them. Vending dreams says it's part of BBB on their site but, i looked them up and there was no so company for the BBB. If they where part of BBB they would have BBB link and report on their site. This guy jim ellis had worked with other locators in the past and he owns people monies BIG TIME! Other locating comapanies! My friend used him to locate and all was fine and dandy till he recived the monies through pay pal and then had no other conversation with him after! Vending dreams DOES NOT have a good reputation in the locating buisness. They ARE NOT as "big" as they seem on their website! The horror stories i have heard from this company makes me think where is the FTC?

I have 55 singleheads i needed placed. I called vending dreams and spoke to jim and susan. I also, called about 10 more locators. I also called manufacturers to see if they heard of them. Vending dreams says it's part of BBB on their site but, i looked them up and there was no so company for the BBB. If they where part of BBB they would have BBB link and report on their site. This guy jim ellis had worked with other locators in the past and he owns people monies BIG TIME! Other locating comapanies! My friend used him to locate and all was fine and dandy till he recived the monies through pay pal and then had no other conversation with him after! Vending dreams DOES NOT have a good reputation in the locating buisness. They ARE NOT as "big" as they seem on their website! The horror stories i have heard from this company makes me think where is the FTC?

David, it's sad that you would take the time to post such nonsense on this board. My guess is your a competitor and you have too little time and too little customers on your hand. Post some documentation and proof! Why not post your real name and address? Get a life!