- Report: #609773
Complaint Review: Verizon Fios TV - New York New York
Reported By:
Call me if you dare -
somewhere, Texas, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Verizon Fios TV
140 west street New York, 1007 New York, United States of America
Phone:
(212) 395-1000
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Verizon Fios TV Ivan Seidenberg CEO Verizon Verizon dosen't Care about their Costumer do not do business with them New York , New York
I am very disappointed at Verizon Fios
please do not do business with them you will save lot of stress and money!
I do not want a bundle with Verizon!
All I need is Fios and land phone
their are playing Monopoly taking over the territory and then screw your money raising fees, no renew contract t no deals!!!
when you call the costumer service line you get lot rude phone people
then if you call the corporate office
you get a canned answer" someone will call you back they never will!!!!! Never!
I am sick and tired of this company that is screwing up people homes and money
Be careful if you do business with them , the first complain you make regarding billing you are on red flag and all be rude to you reason? you are too smart for them that is all
Very hungry costumer
Verizon you suck!!
2 Updates & Rebuttals
Alan
Glen Oaks,New York,
United States of America
Call The PSC
#2Consumer Suggestion
Mon, July 19, 2010
I agree, Verizon's customer servive is usually of no help. If you call them and they refuse to help you and you live in New York State, the easiest and quickest way to get your problem resolved is to file a complaint with the New York State Public Service Commission. They don't like it when customers file complaints with the PSC because it looks bad for them and the state regulators don't like it. Very soon after you file your complaint, someone from corporate headquarters will contact you and deal with you much more fairly in resolving your problem, in exchange for you withdrawing your complaint. I've done this a few times and have been compensated even for more than I've requested. Here is the link to the PSC website with information on how to complain. This web page also has a link to an online complaint form.http://www.dps.state.ny.us/complaints.html
Anna
CARROLLTON,Texas,
U.S.A.
verizon finally called
#3Author of original report
Fri, June 04, 2010
after few negotiation they called we agreed to another contract at a decent price
still I am afraid to call in a future billing
Overall Verizon is trying to keep they extint costumers
Just be patient and nice and you will be listen
I learn this be nice and you get it
thansk to this program it helped me to pull out my upsetting and now I fill better that finally someone has doen something
We are all good I guess
I read over the board there are complaing with many other internet service and cable provider so I stick where I am now with verizon
Thank you
By the way I do not want to go up the toof and clean a dish????? with verizon youd o not have this problem.
