Idearc
Middleton,#2UPDATE Employee
Thu, June 04, 2009
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at [email protected] Your Full Name and Title: Business Name: Business Telephone Number: State in which you Business resides: Your Contact Number Best time to call you: E-Mail Address: Brief Complaint Description:
Idearc
Middleton,#3UPDATE Employee
Thu, June 04, 2009
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at [email protected] Your Full Name and Title: Business Name: Business Telephone Number: State in which you Business resides: Your Contact Number Best time to call you: E-Mail Address: Brief Complaint Description:
Idearc
Middleton,#4UPDATE Employee
Thu, June 04, 2009
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at [email protected] Your Full Name and Title: Business Name: Business Telephone Number: State in which you Business resides: Your Contact Number Best time to call you: E-Mail Address: Brief Complaint Description:
Idearc
Middleton,#5UPDATE Employee
Thu, June 04, 2009
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at [email protected] Your Full Name and Title: Business Name: Business Telephone Number: State in which you Business resides: Your Contact Number Best time to call you: E-Mail Address: Brief Complaint Description:
Creativegeek1
Atlanta,#6UPDATE EX-employee responds
Wed, May 27, 2009
I strongly agree with this because I just resigned from Idearc this month and I know first hand what they do to customers. They use negative keywords that don't apply to the customer. I had a customer who was a mobile day spa and the gave them keywords like babysitter porn, bald etc. I had a plethora of customer who they did this to. I even helped my coworkers understand why their customers weren't getting the traffic and conversions they were told they'd have. They treat their employees the same way. I went out on disability and they haven't paid me all my money even after coming back to work. They are horrible and it would do the industry good if a more reputable company would buy them because the management is the worst I have seen in my entire working experience. They should be brought up on charges by their customers because they take their money and lie about what is happening. All customers who had or have there PPC product should ask to see their traffic report of every keyword they have ever used and if they don't start a class action suit against them to make them disclose that information. I'll support this however I can.
Catharine
Milwaukee,#7Consumer Comment
Tue, May 19, 2009
I have been through the same thing most have with Idearc Media. Is anyone doing anything about it? A lawsuit or something? I am a small business and want to do something about this so that we can get our money back and also make sure this company does not scam anyone else.
Tom
Jacksonville,#8REBUTTAL Owner of company
Tue, February 10, 2009
Don't kid your self Idearc Media is one of the biggest scams in the country. They will claim your credit card failed so they can get another card and then bill both cards. That what they tried to do to me. It did not work because of lousy timing I had been a victim of identity theft a few months earlier and instead of giving them the new card I checked with the credit card company and found there was nothing wrong with my card.
Gweedoernie
Montebello,#9UPDATE Employee
Tue, October 14, 2008
First off, Idearc Media does not give "Free Trials". Unestablished companies usually offer Free Trials for this type of advertising. Your statements dont make any sense. You said that we offered you a "Free Trial", yet you stated that you "gave" us $500 for a "one month trial". Which one is it? Neither Im sure! Also, we do not have any pay per click programs for that dollar amount with Superpages.com. We don't have anything close to what you are talking about. Its sounds as if you work for a competitor of ours and are trying to give us a bad image. I will make sure to pass this on to our legal department.