Saria
Atlanta,#2Consumer Comment
Fri, March 05, 2010
I don't see any issue here, sorry. Now, if they had lied to you or didn't disclose that this is how it works when you signed up, then that would be unethical. However, it is written in the agreement. They told you (either verbally or on paper) that these are the conditions if you choose to cancel and you still agreed to use the service. Now if you didn't take the time to read the agreement before you started service or within the first 30 day worry free return period, then that's your fault. It would only be unethical if they had lied to you, and obviously they did not.