- Report: #23093
Complaint Review: Verizon Wireless - Dallas Texas
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Author Not Confirmed
Why?
Verizon Wireless
P.O. Box 660108 Dallas, 75266-0108 Texas, U.S.A.
Phone:
800-922-0204
Web:
N/A
Categories:
Business Rating:
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Verizon Wireless ripoff deceptive company Dallas Texas
Verizon Wireless has a "15 day satisfaction guarantee". If you don't like it you can return it for a full refund.
What they DON'T tell you is that the refund takes 60-90 days to receive. I purchased equipment, paid a $150 deposit and set up new service. I returned the equipment in 10 days because of poor signal receiving.
I was told when returned it would be 6-8 weeks for my refund-that they were not issued from the same store I purchased from.
I received the $144.70 refund for the equipment returned in 30 days. However, it has been 8 weeks and still no refund of my deposit.
I just called them and they have now told me it will be 90 days before I receive it. BUYER BEWARE! If you even remotely think the equipment might not work in your area and you might have to return it they will hold your money for a looooooong time.
Jeanette
Georgetown, Tennessee
What they DON'T tell you is that the refund takes 60-90 days to receive. I purchased equipment, paid a $150 deposit and set up new service. I returned the equipment in 10 days because of poor signal receiving.
I was told when returned it would be 6-8 weeks for my refund-that they were not issued from the same store I purchased from.
I received the $144.70 refund for the equipment returned in 30 days. However, it has been 8 weeks and still no refund of my deposit.
I just called them and they have now told me it will be 90 days before I receive it. BUYER BEWARE! If you even remotely think the equipment might not work in your area and you might have to return it they will hold your money for a looooooong time.
Jeanette
Georgetown, Tennessee
