- Report: #1443895
Complaint Review: Verizon Wireless - Internet
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Why?
Verizon Wireless
Internet, United States
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Verizon Wireless Breach of Privacy Internet
Beginning 5/18/18 to present my cellphone along with all the cell phones on my family plan have been inundated with harrssing phone calls. My 8 year old daughers phone was recieving calls every ten minutes and then escalated to text messages that were sexual in nature along with my 60 year old mother. I called Verizon and the representative openly said she doesnt know what to do about it then hung up on me when i asked to speak to a supervisor. I called back a different representative suggested that I add Verizon safe family app to stop these "robo calls” and to add my number to a do not call list i did that to all phones on my plan and that did not work my daughter, myself and my husband each recieved disgusting sexual text messages. I have seen MANY complaints issued against Verizon regarding selling users phone numbers and i believe that is the case here as well.
I refuse ti change my number because my clients have this number. It is unfair that we oay verizon for a service only for our privacy to be compromised and have failed to do anything regarding these harrassing calls to my family and I. This is a serious matter being that my daughter is underage and is receiving disgusting emails. she is too young to learn of sex and now I am forced to explain it to her due to these calls and text messages. Verizon irresponsibly tried to place blame on our behalf stating it must be the apps or websites we visit which is completely false my daughter only has her phone for school and as soon as she comes home from school her phone is taken away. She does not add apps because she does not know her google password nor knows how to even visit websites and she is the one receiving these calls most of all so their theory is completely false and irresponsible to olace blame on the consumer
