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  • Report:  #854396

Complaint Review: Verizon - Internet Internet

Reported By:
Tina - Santa Ana, California, U.S.A.
Submitted:
Updated:

Verizon
140 West St., New York, NY Internet, Internet, United States of America
Phone:
800-621-9900
Web:
www22.verizon.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
I got up this morning and was unable to access my Verizon webmail.  I turned off two weeks ago Verizon FIOS bundle and kept the Internet for another month, without using the modem, just to access my webmail in order to make a transition to my new email address changes.  It is bad enough that I have a 30 minute drive to the next county, Los Angeles, from Orange County,  to return the equiment.  For no reason or rhyme Verizon blocks my access because it decides that unless I pay my last billing that is less than a week supposedly past due, that I cannot have access, violating my consumer rights, without notice, warning or call.  I never make late payments to anyone; however, I do have to wait for the closing bill becasue Verizon bills in advance.  Instead, without a statement or access to the statement it demands that I pay what Verizon says I owe.  As a CPA Candidate I know that it is very worng to do and bad business to rile up a customer this way, especially a customer who has perfect credit.  Verizon is notorious for doing this. 

 Eight years ago, Verizon turned off my 4 family lines and cellular because they claimed that I had an unpaid account with an old company they bought out.  I disputed Veriozn; however, it took Verizonn 5 years to clear up and send me an apologetic letter because their claim was false, I was not the person they said owed the old company.  Needless to say, Verizon ruined my credit for 5 years.  However, now I don't just remain inactive when a company victimizes, I just tell my story so others will be aware of a company's fraudulent activities and poor and tyrant business practices.


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