Margaret
Eaton,#2REBUTTAL Individual responds
Fri, May 07, 2004
Hi My credit has also been ruined by Verison. I had a cell phone and it was stollen in a robbery. I had proof. When I contacted them they said they would let me out of the contract. I even got another cell phone from then (what a mistake). Two years later I started receiving harrasing phone calls about the first contract. Very, extremely rude collection calls. I sent in the information again about the robbery. I then forgot about it thinking it was over. Now it is 5 years later and I tryed to refinance and of course it came up again. This time my mortgage advised me just to pay it. So get this. I get a check from my refinance company and try to pay it and I cannot find anyone in the whole company that knows what my account # is or where to sent the money. They cannot even find any record of anything. So they say they will call me back and they never do. So I call them back and I get an account representative could barely speak english and was very, very rude to me again. And I'm try to give them money. After all this what did I get in the mail today a collection statement from a collection company. I could just scream.