- Report: #1210752
Complaint Review: Verizon - Victorville California
Reported By:
James 76 year old Veteran -
Victorville, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Verizon
15505 La Paz Dr Victorville, 92395 California, USA
Phone:
310-260-7725
Web:
http://www.verizon.com/about/community/ca_contact.html
Categories:
Business Rating:
(0)
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Verizon Verizon Small Business Deceptive Business and Advertising practises Victorville California
I am a 76 year old former Marine who has served his country 18+ years as a marine.
I opened a Janitorial Supply Business in 2014. I was contacted by Verizon to use its services in on
my business phone set up and Advertising.
I was told my name, number and address would be included in the local telephone directory. This is the life blood of a new janitorial servie. 3 months later when the local directory came out my name was not included. I contacted Verizon and the agent said she was sorry but the last agent I dealt with forgot to put a ticket in for it to be included. I imediately asked that they cancel my account and refund the money I spent. Instead they refused and sent my account to collections.
I want my name removed from collections and to be refunded the money I spent. I also want them to treat older people
with respect and class as well as remember we veterans defended this country so please remember that when
talking to one.
Sincerely,
James W
