- Report: #1452612
Complaint Review: Vicky Judah - Sherman Oaks California
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Vicky Judah
4758 Norwich Avenue Sherman Oaks, 91403 California, United States
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Vicky Judah .Vicky Judah 4758 Norwich Avenue, Sherman Oaks, CA Horrible vacation rental - Vicky Judah Sherman Oaks California
I booked the upper guest house studio from 6/15/18 to 6/30/18. When I arrived at the location with my dog, everything seemed to be in order. However, right after I arrived, I received an email from Vicky Judah informing me that the carpet had not been cleaned after the previous guest and her dog had vacated. I had to kneel on the floor to pick something up, and when I got up, my black pants were covered with light colored dog hair (not from my dog -- my dog is black and tan).
The two-story guest house is located behind a fence. I stayed at the upper guest house, which had 15 steep steps leading up to it. No one was staying in the lower guest house, and I saw one unfriendly man come out of the main house a couple of times. The lock on the door was flimsy -- not a deadbolt. I felt very isolated and unsafe the whole time I was there. To the point where my family had the telephone number of the local police, just in case. The last few nights I stayed there, I moved the table in front of the door because I felt so uneasy.
Additionally, the string on the fence opening mechanism caught a couple of times, making it necessary for me to climb over the air conditioner on the other side of the main house a couple of times, once at 10 PM in high heels while carrying my 15-pound dachshund.
While there was an air conditioner in the unit, it was very loud, and I had to turn it off at night so I could sleep. The TV on the wall was crooked, and needed to be rebooted several times a day in order to work. The studio supposedly had internet, but I couldn't get it to work. I contacted Vicky Judah about the internet, and all she said was that I had the correct information. I had to go to the local Panera to access the internet so I could get done the work I'd brought with me.
There was no dishwasher in the unit, so I didn't feel comfortable eating off of any of the plates/dishes provided, and had to immediately go to the store to purchase paper plates, and plastic utensils.
Even though I had booked a two week stay, only one set of sheets and two sets of towels were provided. I actually had to go to the laundromat half way through my stay to wash the towels. Luxury linens were supposed to have been provided -- there's nothing "luxury" about the linens in this place.
I was so disgusted, I ended up leaving a few days early. I emailed Vicky and told her I'd be leaving early with no response back from her.
I enjoyed my trip to California, but this place was just awful! Never again!
