- Report: #1165392
Complaint Review: Vida vacations - Cancun - Playa del Carmen Internet
-
Author Not Confirmed
Why?
Vida vacations
Carretera Federal no 307 km. 48, Cancun - Playa del Carmen, 77710 Internet, Mexico
Phone:
00152-984-206-3730
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Vida vacations Groups Mayan Riviera Maya High pressure sales pitch Cancun - Playa del Carmen Internet
We were on a family vacation and were directed to the agent to help us find our transportation to our resort. We then became involved in a sales pitch with many special gifts in return for our short 45 minute breakfast disclosure. We did arrive the next Day for the breakfast and our 45 minutes became 5 hours and a very savvy sales pitch for a purchase With Vida vacations. We became very suspious and I began to read the reviews on this pressure sale tatics. We are stopping the transaction. We want to warn others not to fall in to this trap. They are very fast talkers and will convince you they are helping you instead they are harming you. I hope this helps someone else.
2 Updates & Rebuttals
Louise
Cold Spring,Kentucky,
Vida Vacations
#2Author of original report
Sat, August 02, 2014
My issues have been taken care of and are successfully resolved directly with the member services department at Vida Vacations. I have no longer any pending concerns.
Louise
Cold Spring,Kentucky,
Vida vacations
#3Author of original report
Sat, August 02, 2014
I am writing to let everyone know that we have been in contact with Mayan Palace Vacation Club. They have been very proactive in answering all of our emails and have expressed to us that they want all of their customers to be happy with the decisions that were made during the negotiations for the contract. We informed them we did not fully understand all of the conversations that we had that day when we met with them and could not access our contract electronically. We feel at this moment in our lives we cannot not afford to move forward with this financial commitment.
We have reach an agreement with Vida Vacations. We would definitely use their vacation locations and we have been treated very respectively by everyone we have spoken with.
