- Report: #1199973
Complaint Review: Vida Vacations - Riviera Maya
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Vida Vacations
Riviera Maya, Mexico
Phone:
800 292 9446
Web:
vidavacations.com
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Vida Vacations Vidanta Fraud Open Letter To Mr. Ivan Chavez Riviera Maya Quintana Roo
Dear Mr. Ivan Chavez,
We have attempted to resolve this off line numerous times and have been met with silence. The reason Ms. Rose stated my pleas will be ignored is because I have chosen to use a third party, this Ms. Rose states is "company policy". This is just another example of Vida taking advantage. As is any dispute a consumer has a right to seek counsel from anyone who may add depth of knowledge to their particular situation. Your contract does say I will need an attorney if I choose to fight this in a Mexican court, but you won't allow me to seek assistance otherwise.....absurd. Is this Vida's stated position, to deny consumers their rights?
Ivan if by chance you have not been involved in the decision making on my case up to this point we please ask you to review its facts.
1) Putting me on the phone with one of Brokers on the list your sales people so highly tout. This was done to overcome my reluctance to sign your contract, the brokers validated all the claims of rental demand/income made by the sales rep and his manager.
2) The Broker also guaranteed the resale of my Marriott timeshare through a program in which Mexican citizens who were seeking U.S. travel visa were paying top dollar for such weeks. Owning these weeks would guarantee them approval of said visas, and because mine is in the Orlando area he stated it would be sold in less than 60 days....guaranteed! No I don't have it in writing because I believed I was dealing with a truthful legitimate organization.
Sadly this is a pattern all to familiar when it comes to Vida sales tactics. As you can see I have never used my weeks nor received one dime of rental income and what has recently come to light about one of the listed brokers being indicted on federal fraud charge should only bolster my claim. Although I did not use Resort Rentals, the broker that was put on the phone with me during my presentation was GGC, also another scam operation based on the volume of complaints.
I asked for your intervention and have been met with silence. Are we to accept this as your approval of the duplicitous sales tactics employed by Vida's sales teams?
We anxiously await your reply.
Nadine
1 Updates & Rebuttals
Austin Aaronson, Esq.
Longwood,Florida,
timeshare scam
#2Consumer Suggestion
Mon, January 19, 2015
The grievance expressed here reflects a very common problem that continues to frustrate many timeshare owners. Often promises are made during the sales process verbally and in glossy literature touting the opulent surroundings and accommodations in exotic locations throughout the world. However, when you finally book and travel to whatever site may be available - if anything at all - you find yourself in something less appealing. The prices that you pay annually could easily have bought you a four star resort with unlimited resort destination options. When you complain about it to the resort developer, you are directed to read the fine print in the contract full of disclaimers and waivers that purport to justify this bait and switch. What's worse, there doesn't seem to be any way out.
You owe it to yourself to obtain sound, competent legal representation by counsel with over twenty-five years experience in contract litigation. You will be made aware of your rights in addressing the situation with professionalism and integrity. In many cases we can obtain a legal rescission of the contract so as to get you out from under that oppressive lifelong timeshare obligation. At the very least, there often exist good faith legal grounds to warrant a formal dispute invoking federal consumer law to protect your credit with the national bureaus. We'll be happy to discuss your rights free of charge at 407-644-1336. You may also visit our website at http://www.aaronsonlawgroup.com.
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