- Report: #1295734
Complaint Review: Vidanta - PuertoVallarta
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Author Confirmed
Why?
Vidanta
220 Marina Vallarta, PuertoVallarta, 48335 Mexico
Phone:
52-322-226-4000 ext 4725/
Web:
vida.com or [email protected]
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Vidanta Vida Vacations Misrepresented and provided fraudulent documents for me to sign and then did not turn up to the meeting after I provided a deposit PuertoVallarta Jalisco
Report Attachments
On 22 December 2015 I was approached at Puerto Vallarta by a gentlement from Vidanta resort asking me if I was interested in a time share. I said no. Then he asked was I interested in cruises to which I said no. Eventually I agreed to go to Vidanta to take a look at the resort and have abreakfast and a free bus trip around the area. I weas driven there by taxi and was handed over to Hector Hernadez who proceded to exp[lain the "deal". He asked me how much I spent on vacations annually and I conveyed $3-4000. Over several hours Hector (Jorge?) Hernadez conveyed that they have a special deal which is not a timeshare but would allow me to make some money too. I was told I just needed to sell some promotional vouchers for $600 each (10 x $600) and for each one I would receive a similar amount which would be credited to an account which would be rendered to me on a cash credit card. I asked how this could be and what type of card it was and he said a VISA card. The cash could be obtained anywhere in the US or Mexico except for the first year for which I would need to return to one of the reports to obtain the card. From that point on, I could receive one trip annually to one of their resports for $600 and one internationally to one of 142000 resorts or 90,000 hotels for the same amount.
Before we could do the deposit they wanted to check my credit on my credit card....It was then I learned they already made a charge to my card and completed a bunch of documents to $6,750 with an immediate deposit of 2250. At that point they requested I sign a document of "good faith" which I did to elarn it waqs a document stating I would not tell anyone about the deal. At that point three people including Josh Garcia escorted me to a small room where another man, Jorge Cardona, said he was recording the conversation and did I mind. I said "no" but soon realizeed that it was impossible to read the masses of documents within the minute or two allowed.
I had many questions unanswered and they said Hector Hernadez would meet me at my hotel the next day to explain all the details. I got back to my hotel and read the documents including a benefit gift card which were all invalid and outdated. I called repetedly both Hector and Jorge and my calls were not returned and I even realized they lied to me when one person said Jorge had just stepped out while another on the other line said it was his day off.
I returned to the US and was alarmed to find out quite accidentally that another $9000 was pending on my credit card. I called Vidanta and they said this was an error. My credit card company canceled the charge and my card (thanks goodness) but the other $2250 had already been collected.
I called again repetedly from the US and again they told a pile of lies. None of the things they initally told me were correct. For example, they told me I would receive a catalogue within 30 days of my return which would list of the hotels and resorts but nothing came except another bill.
I ahve requested my deposit back but have been ignored. These people are crrok and I believe it is a sophiticated ponzi scheme.
2 Updates & Rebuttals
Mark Miles
New York,New York,
USA
Reply
#2Consumer Comment
Sat, May 21, 2016
I've spent a lot of money and i was scammed by other companies trying to cancel my timeshare. My advice is that if you're going to hire a company to help you with the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud. I did a research on internet and i found some interesting articles, i recommend you to read this one:
http://www.timesharescam.com/blog/206-how-to-get-out-of-a-timeshare/
Update to first report
#3Author of original report
Sat, March 26, 2016
Vidanta vacations is in Mexico but the billing is done via an agency in Houston Texas at P.O. Box 56369, Houston, Tx 77256. I understand there is also another office in Phoenix used as part of this scam.
I have received phone calls from someone called Crystal Juarez ([email protected]) in response to my anger and reporting of the scam
I think this is a Ponzi scheme which one only becomes aware of whenb one sees the paperwork and the requirement not to talk to anyone about the deal.
