- Report: #349988
Complaint Review: Video Professor - Denver Colorado
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Author Confirmed
Why?
Video Professor
2590 West 2nd Avenue Denver, 80219 Colorado, U.S.A.
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Video Professor Did Not Refund Denver Colorado
*UPDATE Employee: VP Response
*Consumer Comment: VIDEO PROFESSOR.....I WAS NOT RIPPED OFF.....SATISFIED CUSTOMER
*Author of original report: Video Professor Finally Refunded
*Author of original report: Video Professor Finally Refunded
*Author of original report: Video Professor Finally Refunded
*Consumer Comment: Videoprofessor.com is a scam and the number you have listed DOES NOT WORK
Ordered around the end of March. They tried to sell me other things, but I refused - even requested that they cancel my order, but they claimed they couln't at that point. Received the item in the mail nearly a month later. Called to arrange return and refund. Followed their directions, but after two months have not received a refund on my credit card account.
I wish I had checked them out on this site first. Couldn't help but notice their standard response, and that no one has followed up with a comment about their situation having been satisfactorily resolved.
Sid
Kincaid, West Virginia
U.S.A.
I wish I had checked them out on this site first. Couldn't help but notice their standard response, and that no one has followed up with a comment about their situation having been satisfactorily resolved.
Sid
Kincaid, West Virginia
U.S.A.
6 Updates & Rebuttals
Joshua
USAVideoprofessor.com is a scam and the number you have listed DOES NOT WORK
#2Consumer Comment
Thu, September 24, 2009
The number you have listed DOES NOT WORK. You lie. Every single time I call, it rings, and says "All of our operators are busy." Either: a) This is an automated message and no one ever actually picks up the phone b) You have SO MANY people calling, complaining about being scammed.
Videoprofessor.com is a SCAM, the CEO of the company is a SCAM ARTIST, and you all STEAL money from innocent people and believe me, you will get yours some day. Karma.
Sid
Kincaid,West Virginia,
U.S.A.
Video Professor Finally Refunded
#3Author of original report
Sun, August 10, 2008
Subsequent to posting my original report, Video Professor finally refunded my money. However, it should have been refunded in May at the latest, not August. They sent me a card indicating refund in July, but my credit card statement says August. I still do not recommend dealing with them. They are very deceptive.
Sid
Kincaid,West Virginia,
U.S.A.
Video Professor Finally Refunded
#4Author of original report
Sun, August 10, 2008
Subsequent to posting my original report, Video Professor finally refunded my money. However, it should have been refunded in May at the latest, not August. They sent me a card indicating refund in July, but my credit card statement says August. I still do not recommend dealing with them. They are very deceptive.
Sid
Kincaid,West Virginia,
U.S.A.
Video Professor Finally Refunded
#5Author of original report
Sun, August 10, 2008
Subsequent to posting my original report, Video Professor finally refunded my money. However, it should have been refunded in May at the latest, not August. They sent me a card indicating refund in July, but my credit card statement says August. I still do not recommend dealing with them. They are very deceptive.
Peca
CHEBOYGAN,Michigan,
U.S.A.
VIDEO PROFESSOR.....I WAS NOT RIPPED OFF.....SATISFIED CUSTOMER
#6Consumer Comment
Mon, August 04, 2008
I ordered a program from Video Professor. I realized before it arrived that I could get the same information from the "HELP" section on the program I was learning. When the disc came, I called the company, received the necessary information from a very friendly person. I returned the disc to Video Professor, they in turn refunded my S&H. I had no further communication with the company. All endded with me being happy.
Anne
Denver,Colorado,
U.S.A.
VP Response
#7UPDATE Employee
Mon, July 14, 2008
V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.
