- Report: #1331909
Complaint Review: VIP discount auto center - auburn
Reported By:
a ripped off customeer -
lewiston, Maine, USA
Submitted:
Updated:
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Author Not Confirmed
Why?
VIP discount auto center
center street auburn, 04210 USA
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VIP discount auto center Another ripoff mechanic, no surprise auburn maene
i hate writing these reports. and believe me when i tell you it's a last resort. In april 2016 I took my car in for a state inspection, my brother in law paid $4700 in repairs, and when we got in the car the ABS light was on. Joe asked me if this was always on and i told him no, so I did what he said and went back in and told them. the answer was that it had nothing to do with the inspection, and i'll need to pay a few hundred dollars next year to fix this problem. I didn't care as at the time summner was coming and i didn't need ABS, but come fall i did so i went to vip and asked them to diagnose the problem. they "claimed their computers" could not diagnose the problem, so i took it elsewhere and he showed me the problem, it's when they tool the old strut out and put the new one in they ripped the ABS sensor., and i said no wonder it's been on since it's been inspected. It should never have left the garage to the perking lot with the ABS light on, but it did anyway, a clear violation of Maine State Law. They blew me off when i told them about it immediately, and now they say why did you wait till now? i told them i told them back on the day it was inspected and they told me i'd have to pay for it the next year. I fell for it hook line and sinker. It was PROVEN to me what they did to break the sensor (which they REFUSE to fix, because i waitied till october, When i was actually told by the clerk in auburn it's nothing to worry about. I planned on having it fixed for winter, and i didn't need abs in the summer, and i had no idea this was caused by THEIR mistake. Make sure you think twice about having any work done by VIP auto, they will not fix their mistakes, in addition, my mental illness is getting worse, along with my diabetes from the stress of this, I am thinking of litigation, if anyone is interested in representing me please get back to me on here My lesson??? let the buyer beware!
