- Report: #1015460
Complaint Review: Virgin Mobile BroadBand2Go - Internet
Reported By:
Flowerchild -
Durham, North Carolina, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Virgin Mobile BroadBand2Go
Internet, United States of America
Phone:
Web:
www.virginmobile.com
Categories:
Business Rating:
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Virgin Mobile BroadBand2Go Model MC760 VMU outdated, useless, DO NOT PURCHASE, Internet
I recently purchased a Virgin Mobile Broadband2Go USB stick, Model MC760 VMU. I have used it for the past 90 days. The first two months I purchased $55/5 GB plan, last month I opted for the cheaper $35/ 2.5 GB/month plan. I kept thinking that conditions would improve, that the product would work better. I have tried the laptop stick on 2 different PC's and a MAC. Not worth a darn on anything, in fact I cannot even connect using the MAC unless I jump through hoops and learn to speak some foreign language I have no desire to learn. After numerous attempts, burning many, many cell minutes, I finally spoke with someone today at tech support, who told me the only solution is to buy a different stick. SAY WHAT???
So, he says, this stick only connects at 3G and even though the map shows I should be getting excellent coverage (that's what I thought too), it is the useless model stick I am using that is the problem. So, rather than having to watch the "buffering"/ spinning gears more than I am the TV shows or movies that I had wanted to watch, I will be taking the stick outside and enjoy placing the laptop stick in the traffic lane of a very busy road and watch all the vehicles, including mine, run over it.
So, he says, this stick only connects at 3G and even though the map shows I should be getting excellent coverage (that's what I thought too), it is the useless model stick I am using that is the problem. So, rather than having to watch the "buffering"/ spinning gears more than I am the TV shows or movies that I had wanted to watch, I will be taking the stick outside and enjoy placing the laptop stick in the traffic lane of a very busy road and watch all the vehicles, including mine, run over it.
