- Report: #1461787
Complaint Review: Vitalchek -
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Author Confirmed
Why?
Vitalchek
United States
Web:
http://vitalchek.com
Categories:
Business Rating:
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Vitalchek Ordered a birth certificate which wasn't delivered but refused to refund Internet
I ordered a birth certificate through vitalcheck with the understanding that I would pay a fee to search and then a fee for the document and delivery of the document. They didn't find the document but instead express mailed me a piece of paper that said they didn't find my document. No details, nothing of use. So I asked for a refund of the shipping and document fees but agreed to pay for the search fee. They refused. I tried several times to work it out but they were very rude and uncooperative. This company is a scam. They do NOT tell you the document fee won't be refunded if the document isn't found and I think its crazy to think it shouldn't be. Many facebook reviews on their site follow the same or similar message and basically show what a corrupt scam this business runs. They should be shut down.
