- Report: #869521
Complaint Review: Vivint - Bay Area California
Reported By:
upset_customer -
Bay Area, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vivint
Bay Area, California, United States of America
Phone:
Web:
www.vivint.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
vivint security system Bay Area, California
This is the most illegitimate company I have ever come across. First, the people who came to install the equipment did not know what they were doing. They seems so confused as to what was going on. The sales associate quoted me one price, over the phone, then tried to change the terms of the contract after it was installed. Did I mention, they did not even install the entire system because they could not figure out how to do it. Further more, the part that was installed was malfunctioning, the system would control the temperature in my home, and would not shut off. The heater kept going, and was 86+ degrees inside the house and would not shut off. The representatives did not come to assist on that day, or on the scheduled follow up appointment. We had to take the system out the wall ourselves to get the heat to go off.
Do not do business with this company.
