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  • Report:  #1377905

Complaint Review: Vlamourous and Aquavo - Greenwood Village Colorado

Reported By:
Suzy - Newburgh, New York, USA
Submitted:
Updated:

Vlamourous and Aquavo
8547 E Arapahoe Rd Greenwood Village, 80112 Colorado, USA
Phone:
8555675713
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

After applying for a free sample trial of both Aquavo and Vlamourous for shipping and handling I see (approx) $98 taken out of my bank account less than a month later. I called to hear that I had 'authorized this payment for more skin care products when I purchsed the samples." I basically didn't get samples then???

At no point was I aware of any authorization of direct debit to my account - the agent told me I should have read the terms of the agreement. They did not refund me my money. I am sending one of the products back as I am still within the time limit of the trial. 

Whilst on the phone I told them I would pay HALF the $98 instead which I believed meant that they would refund me the other half of the money already taken out. Luckily I was watching my bank account at the time and saw them then take out another $38 - the agent told me I was authorizing ANOTHER month of the product. They then refused to refund me my total amount and only returned $11 of that purchase that was done in error. THis is a horrendous scam - taking lots of money from unsuspecting people. 

 



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