- Report: #1208141
Complaint Review: Volusion - Internet
-
Author Not Confirmed
Why?
Volusion
Internet, USA
Web:
www.Volusion.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Volusion is a RIPOFF, SCAM site! Internet
Report Attachments
I signed up with Volusion at the beginning of the year - what a DISASTER!! This was a complete NIGHTMARE!! I already had an e-commerce store but was looking to switch to a different platform because I wanted to give my customers more shopping options. I started out at the $15/month "mini" plan because I didn't want to pay for something I didn't need quite yet, and was going to upgrade as needed, when I got to those points. At the end of January, I looked at my billing and my $15/month plan was up to $513 because of all of these hidden charges!! I was allowed up to 100 items, and only had 50 - and supposedly "unlimited storage" - but I was told BY SUPPORT - that I had too many images, so after 2 (TWO!!!) customers visited my site, I had exceeded my bandwidth for the month!!
So they just kept on racking up the charges instead of letting me know about this "issue"! I had them for 30 days and CANCELLED and went back to GoDaddy where everything was unlimited for one price and I had NEVER gotten overcharged in 8 years I was with them! I also had Volusion's "Authorize.net" gateway - which I found out that VOLUSION actually takes the credit card fees out - not Authorize.net - and they told me they were charging me $99 for early termination! WELL - there is a clause that states you have 45 days to change your mind and I was well within that 45 days and I fought all these charges and WON!! DO NOT EVER DO BUSINESS WITH VOLUSION!!! They are a scam - a ripoff! Their site is VERY hard to learn to set up and I wasted a lot of time, money and energy with them! If you are considering Volusion - RUN! RUN LIKE YOU ARE ON FIRE!!!
