Charles
Joplin,#2Author of original report
Sat, June 24, 2006
Regardless of which method I used to pay for the shipping of the router, it is still a rip-off. How I paid them is NOT the point in question. The point is, Vonage took money from me without my consent, after they did not live up to their contract and I state again, 30 day FREE trial, Free my butt! What was free?
Cindy
Grants Pass,#3Consumer Comment
Sat, June 24, 2006
I too signed up with Vonage. I thought hey, what a great deal. Well, I got it all hooked up, seemed to work just fine. But I noticed I wasn't getting too many calls. Then my friends told me, that they wern't getting through to me. Well I canceled my service with them, and now just sticking to my cell phone. Funny thing is, that I lost my wallet a couple weeks ago, and had all my debit, and credit cards cancelled. I am happy about that too, cuz now Vonage won't be able to bill me the almost 40 bucks.
Donnie
Morrow,#4Consumer Comment
Fri, June 23, 2006
i dont understand why people give out there checking account numbers and credit card numbers. i use prepaid credit cards for these things and always keep a zero balance so if they tried they couldnt get squat, when it is tim eto pay the bill i add the money to the card and pay them, i had problems with vonage and they never got to take any fees or anything else for that matter out of my accounts cause i used the prepaid credit card... some say its not worth it cause when you load money on the card it cost you $4.95 fee to do it... but look at what happened to you, they charged you way more than that in just a minutes worth of time while you talked to them for the router...