- Report: #985759
Complaint Review: VUDU - Internet
Reported By:
NoOneSpeshul -
Stockton,, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
VUDU
Internet, United States of America
Phone:
Web:
www.vudu.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
VUDU Walmart terrible customer support, VUDU sucks, won't release account Internet
VUDU customer support is rude, difficult, and unyielding.
I bought a ROKU box. Mistyped an email address, and the easiest answer from the VUDU people is to return the ROKU unit and buy another one that doesn't have an assigned email address.
I cannot call ROKU before their 8 p.m. cutoff hour. Their emails are curt, nasty, and they don't read full texts before copy/pasting responses. more than half their emails fail to answer a very basic question.
It's been almost a month now, still no VUDU on my Roku or Samsung DVD entertainment module.
I bought a ROKU box. Mistyped an email address, and the easiest answer from the VUDU people is to return the ROKU unit and buy another one that doesn't have an assigned email address.
I cannot call ROKU before their 8 p.m. cutoff hour. Their emails are curt, nasty, and they don't read full texts before copy/pasting responses. more than half their emails fail to answer a very basic question.
It's been almost a month now, still no VUDU on my Roku or Samsung DVD entertainment module.
