- Report: #210124
Complaint Review: WACHOVIA BANK - Charlotte North Carolina
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Author Confirmed
Why?
WACHOVIA BANK
1525 West W.T. Harris Blvd Charlotte, 28288-0376 North Carolina, U.S.A.
Phone:
877-540-2265
Web:
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WACHOVIA BANK ripoff,charged me over $1,000.00 in NSF and overdraft fees Charlotte, North Carolina 28288-0376
This bank is an expert on making money of the average person, I had 18 atm transactions on my account and that night they pulled all of those funds away from all of those transaction in order to let this check post which resulted in my having over $1,100.00 in overdraft fees, then I had to request 5 stop payment's for other checks that still needed to post. they said they would waive those 5 fees, which took me calling in on 5 different times and leaving messages with 3 different supervisors, the cust/serv dept personal are very rude and uneducated.
I called and pleaded with them that I am a single mom with two small children and we do not have money to eat or for diapers and they said sorry, since my paycheck goes in electronically as soon as it post they took every bit of it, so I contacted a local branch mgr in north Arlington named George that I worked with for over 2 hrs and he said he may be able to refund me some fees for cust/satisfaction, then he said no I needed to call that same # I have been calling so I did and again
I spoke with rude people that are not willing to help.
Sasha
NORTH RICHLAND HILLS, Texas
U.S.A.
I called and pleaded with them that I am a single mom with two small children and we do not have money to eat or for diapers and they said sorry, since my paycheck goes in electronically as soon as it post they took every bit of it, so I contacted a local branch mgr in north Arlington named George that I worked with for over 2 hrs and he said he may be able to refund me some fees for cust/satisfaction, then he said no I needed to call that same # I have been calling so I did and again
I spoke with rude people that are not willing to help.
Sasha
NORTH RICHLAND HILLS, Texas
U.S.A.
1 Updates & Rebuttals
Alice
Roswell,Georgia,
U.S.A.
Cancel your direct deposit immediately!
#2Consumer Suggestion
Sat, September 09, 2006
I'm sorry that this happened to you. A similiar thing happened to me once with Suntrust. It was mine and my husbands fault, but it is pure robbery to take 30 dollars for every transaction! You need to cancel your direct deposit immediately. The stupid thing is that they won't take off the overdraft feature, either! I know many people who would much rather just be embarrassed because of a return check or declined check card then have to pay 30 dollars a pop. You should cancel your direct deposit immediately so that the next check won't go in there too. Just put a little money in when you can and be strictly cash for awhile. I wish I could help more. I got all my money back from Suntrust (months later) by writing letters to the BBB and Suntrust coroporate.
