BEWAREOFRENTEHTENT
Kenora,#2REBUTTAL Individual responds
Wed, November 28, 2012
Mr. J****, who filed the report against Wahoola Plumbing & Heating Inc. has and never will be a customer of ours. We hold our business in the highest regard and customer service is our top priority, unlike Rent Eh Tent, the business Mr. J**** owns and claims we "ripped off". The reason he filed this report is because we were so appalled at the shadiness of his company and it's tactics, we wrote online reviews to warn people.
YES, we did ask for some money back. Not the rental fee, we paid that in full. What we asked for back was the trumped up charges Mr. J**** came up with after the fact. The reason he filed this report, is because of the below review that can be found on numerous sites. Mr. J**** is simply slandering a company he has never been a customer of. We have been your customers Mr. J**** and we hope no one else has to endure what your company put us through.
RENT EH TENT REVIEW:
This is by far the most crooked company I've ever dealt with. Beware travellers, the fine print doesn't cover what they charge you for. And to my horror, I discovered that they don't wash the sheets in between guests renting their trailers. They charged us $100 cleaning fee and we brought the camper back spotless. $50 for a scratch on a frying pan they say we made, which of course he noticed after we left, not upon our return of the trailer because he wouldn't go over things with us saying he didn't have time that day...red flag! $12 for a $6.00 lawn chair and a $75.00 administration fee.
Extremely dishonest, which I guess I should have seen coming because right from the get go when they advertised the camper available on Kijijii for Labour Day weekend for $550 and then I called and he said another $50 for a long weekend fee. What??? You advertised Labour Day weekend $550, but ok...I'm desperate so I guess I'll let it go. Big mistake!!!
I've never been so disappointed in my life, what a hoax!