- Report: #1363994
Complaint Review: Walmart - Nationwide
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Author Not Confirmed
Why?
Walmart
Nationwide, USA
Web:
walmart.com
Categories:
Business Rating:
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Walmart Walmart Credit Program damaged my credit score Bentonville, Arkansas Nationwide
I've been a loyal Walmart customer for many years. Following my divorce I applied for a Walmart credit card. I though it would be good to help rebuild the credit my ex devestated. I always pay my bill on time and Im careful not to carry a ballnce more than 50% of my available credit which can dramatically affect ones FICO score. After years of use my credit limit was eventually raised to $1700. Today, without any warning my credit card was declined. I followed up and discovered Synchrony bank runs Walmart card services and cut my limit back to $800! This made that card go over the 50% credit/debt ratio to over 90% and had a devasting overall affect on my overall credit/debt ratio & thus my credit store. They lured me in to buy almost everything from groceries to BBQ grills then kicked me in the crotch! Let me repeat... I've NEVER been late, always keep my bill down below 50% (usually below 25%) and spent THOUSANDS of dollars at Walmart in the proccess! Make no mistake, a large amount of the things I purchased at Walmart I would have bought elsewhere were in not for that card and credit limit. I even get my gas at Walmart. Synchrony bank says they are sending a letter explaining my credit score dropped but I found out when my card was declined! Now since that card's limit has been reduced its going into a spiral! My credit score decreased because my older son had an accident and nearly severed his hand, my younger son broke a tooth and had to have a root canal, fill and cap and I had a stroke! I've had medical bills out the wazoo! All in the past 45 days and that just happened to be the time Synchrony did a quarterly review on my account. My score went down because my credit usage increased... It's been a rough mounth. My credit to debt ratio was 53% so before I could pay it down next week, they lowered my limit thus turning a temporary bump in the road to a full on train wreck! I can't reach anyone at Walmart... They keep transferring back to Synchrony! They are the problem! I don't (never will) have a Synchrony card. I have a Wamart card. The bank coudn't care less if I never step foot in another Walmart. I get that... They are a bank... They make bad decissions, that's what they do! But I expect more customer loalty from Walmart.... Especially someone who spends as much $ there as I do!
