- Report: #363484
Complaint Review: Walmart - Sonora California
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Walmart
1101 Sanguinetti Rd Sonora, California, U.S.A.
Phone:
209-533-2617
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Walmart sold Durabrand portable dvd players with manufacturer warranty knowing manufacturer went out of buisness. Sonora California
Purchased a Durabrand Portable dvd player pvd 722 from walmart with manufacturer warranty, but manufacturer went out of business(before we purchased it). Walmart knew it too. Called and they will not help me. They gave me a number to a company that didn't even manufactured the dvd player. Told me to call number on back of player. Disconnected. Advised them that the manufacturer went out of business and she told me that I must be mistaken and that they have not heard of it. Told them then why is the customer number she gave me is the wrong company and the number listed on my player is disconnected. She couldn't answer me. Player is no good. Will not play ANY dvds. Just says no disc. E-mailed corporate office, no answer yet from them.
BIG RIPOFF!!!!
Dea Anne
San Andreas, California
U.S.A.
BIG RIPOFF!!!!
Dea Anne
San Andreas, California
U.S.A.
4 Updates & Rebuttals
Dawn
Gastonia,North Carolina,
U.S.A.
You do get what you pay for
#2Consumer Comment
Tue, August 19, 2008
Hello, you buy cheap you get cheap, I work for a retailer and I advise customers not to buy store brand if they need a dependable product, sometimes you can get a good that works, most of the time not. I know of the dvd player of which you discribed and I would not buy it cause I know it sucks, unless I am buying it for a very cheap gift. But if I did I make sure the person has a record of the purchase.
Peter
Pony,Alabama,
U.S.A.
Am I missing something?
#3Consumer Comment
Sun, August 17, 2008
Since when is it a "rip off" to sell a product manufactured by a company that has gone out of business? Furthermore, to my knowledge "Durabrand" is hardly a leading manufacturer of consumer electronics in today's marketplace. It sounds like you got exactly what you paid for. Where is the rip off?
Lisa Dash
Daytona Beach,Florida,
U.S.A.
dura-loss
#4Consumer Suggestion
Sat, August 16, 2008
Our household purchased a Durabrand toaster for WalMart, which failed soon after purchase. Durabrand is the label that Walmart assigns the cheapestly made product on their shelves. Do the research on any product that you must depend.
Constance
Virginia Beach,Virginia,
U.S.A.
Durabrand is Wal-Mart's store brand...
#5Consumer Comment
Sat, August 16, 2008
This DVD player is still being sold by Wal-Mart in stores, but not online. PDV 722 is sold under the Durabrand name and is manufactured by Lenoxx Sound who has a website up and running so I take it they are still in business. You can find this very same DVD player on Lenoxx's website where it says it is exclusively sold at Wal-Mart, and I bet they can help you resolve any issues. I have several Durabrand kitchen appliances (like mixer and slow cooker) and apparently they are manufactured by DeLonghi, and let's just say I love them. Some of their other products are made by other well known companies and they put their badging on them.
