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  • Report:  #799477

Complaint Review: Walt Disney World Orlando FL - Internet

Reported By:
Nicole - Atlanta, Georgia, United States of America
Submitted:
Updated:

Walt Disney World Orlando FL
Orlanda, FL Internet, United States of America
Phone:
(407) 939-6244
Web:
disney.com
Tell us has your experience with this business or person been good? What's this?
We spent 2 days in the Magic Kingdom on Nov. 16th and 17th, 2011.  On the final day, the 17th we arrived at the park and ride and parked our SUV in the Heroes Parking Lot, Alladin Row 40 around 11:30 am.  We were driving back to Atlanta following our day at Magic Kingdom so we had all of our bags packed in the SUV as we had already checked out of the hotel.  We spent all day at the Magic Kingdom and when we arrived back to the car we found our 3 laptops missing! Our car had been broken into however the robbers relocked the SUV as to not alert us that we had been victims of theft in Walt Disney World Parking Lot! I plan to report this to Guest Services Magic Kingdom however have learned from other theft victims' blogs that WDW does not have cameras in their parking lot nor do they allow the OC Police dept to patrol their parking lots.  This is just absurbed!!!  I feel that we are victims of an inside ring of car thefts that probably happens every day at Walt Disney World theme parks.  We will never park in WDW parking lot ever again and warn ever person that reads this to do the same.  Parking lot attendees (people with the orange sticks pointing you into your parking space) are looking and watching your vehicles when you park and it is most evident when you have alot of bags in your vehicle that most likely you will have computers as most people travel with laptops, ipads, etc..these days.  Please learn from our mistake and do not feel comfortable parking in the Walt Disney World Magic Kingdom Parking lot!!!
If WDW truely cares about "Making your dreams come true" then perhaps they shouldn't allow for break ins and robberies into vehicles and maintain their parking lots with surveliance and security.  What a great way to end a vacation...with having your car broken into at the theme park you had just spent thousands of dollars!!!! Thanks alot! 


34 Updates & Rebuttals

readforfun

Florida,
Orange County Sheriff's Department

#2Consumer Comment

Fri, February 28, 2014

The statement that the Orange County Sheriff's Department does not have jurisdiction within the grounds of Walt Disney World Resort is untrue.  Yes, Disney World does provide a security team of licensed security officers, however, unless a person has committed a felony, it is technically illegal to detain a person, unless they do so willingly.  The sheriff's department routinely patrols the property and are posted at the security checkpoints/bag check at every park.  The roads through the resort are owned by the county and maintained by the government.  The minor repairs and landscaping is done by Disney.  The fire department, known as Reedy Creek, is technically an Orange County Fire Department branch, but assigned specifically to the Disney World resort area, with an operating budget provided both by Disney and the county.

No you will not see the OCSO patrolling in the parking lots, but you see a high number of security officers in vehicles and on bicycles.  But just like your home, the law enforcement officers are not going to be there all the time and cannot prevent all crime.  It happens, sadly.

You cannot really blame Disney for the incident.  The resort I work for (no not Disney) has problems as well.  We routinely have police on our property, along with a security force.  Unfortunately you cannot stop all the crime all the time.

It all comes down to what the law enforcement and Disney do to help you in your situation.  You cannot expect them to replace stolen items or fix vehicles (that is what insurance is for), but Disney has been known to comp a park admission or hotel stay to give your family another chance to enjoy your vacation without issues, hopefully.

Ultimately, it sucks that the car was broken into, and it sucks that as a victim you felt slighted and not taken care of.  For those of us who live in Orlando, and visit these parks regularly, we know how it goes and we know that in a situation like that, there is probably nothing that could have been done to make you happy.

Hopefully, you give them another chance and have a better experience next time.

(I have never worked for Disney but have been a passholder for six years.  I know many cast members, and work with law enforcement on a daily basis.  i do know several deputies that patrol that zone, and know several security officers for Disney.)


Jamesmorse86

Pensacola,
Internet,
United States of America
Same issue...

#3Consumer Comment

Sat, May 12, 2012

While visit Magic Kingdom tonight, my father's 2005 Avalanche was broken into. Missing from his truck was an iPad that was hidden between the seat and the middle console. This same evening, a total of 6 cars were broken into, all of which were GM branded. I wonder what type of cars are being broken into. I would venture to say there are GM. It seems as if someone had a transmitter to unlock any GM car in the lot. We were parked Scar 112.


Ken

Greeley,
Colorado,
USA
I haven't a clue what you're talking about.....

#4Consumer Comment

Fri, November 25, 2011

I wished Charles a Happy Thanksgiving....What does this have to do with what you posted?



#31 Consumer Comment"Maybe Ken can send an email to WDWAUTHOR: Jailthemallalready -  (United States of America)SUBMITTED: Thursday, November 24, 2011POSTED: Thursday, November 24, 2011

Just in case they feel bad about this all. Before Ken gets busy being charged up."












Jailthemallalready

United States of America
Maybe Ken can send an email to WDW

#5Consumer Comment

Fri, November 25, 2011

Just in case they feel bad about this all. Before Ken gets busy being charged up.


Ken

Greeley,
Colorado,
USA
Charles, actually I hope you had a good thanksgiving.

#6Consumer Comment

Fri, November 25, 2011

"It doesn't matter what people i don't know think anyway they just want me to live a crappy life dying under a bridge because employers want to screw us anywayAUTHOR: Charles - United States (USA)SUBMITTED: Thursday, November 24, 2011POSTED: Thursday, November 24, 2011

All these people want me to have a crappy life anyway.  They are some real "MEAN" people in the united states.  These people don't want me to have any kind of life.  I don't "TRUST" anyone any more."



Try a positive outlook on life and I would bet you will be much happier.


Charles

United States,
Georgia,
USA
It doesn't matter what people i don't know think anyway they just want me to live a crappy life dying under a bridge because employers want to screw us anyway

#7Consumer Comment

Fri, November 25, 2011

All these people want me to have a crappy life anyway.  They are some real "MEAN" people in the united states.  These people don't want me to have any kind of life.  I don't "TRUST" anyone any more.


Charles

United States,
Georgia,
USA
I'll never trust employers landlords ever again after how they screwed us so many times again and again they have betrayed our trust and they will never get our trust again i'll never trust anyone

#8Consumer Comment

Fri, November 25, 2011

I'll never trust landlords or employers ever again. As a matter of fact i'll never "TRUST" anyone ever again.  They have hurt me way to many times.  They don't deserve no "Forgiveness".


Charles

United States,
Georgia,
USA
Well yes you did in my other complaint so i decided to say something to you all people want to do is attack me and say mean things to me they have been doing it since i used ripoff report

#9Consumer Comment

Fri, November 25, 2011

I've been doing this way ever since i started using rip-off report. You see good busineses always try to resolve complaints. I have been attacked in every single way i could possibly think of. They are trying to "HURT" me.

So new people like you come along & decide to join in with the regulars. To harass me & say mean things to me.


Jailthemallalready

United States of America
Hoard Of Schizophrenics

#10General Comment

Fri, November 25, 2011

That is the conclusion after reading those posts from the outside world.


SleepingInsomniac

United States of America
Chuckles, did I say anything to you?

#11Consumer Comment

Thu, November 24, 2011

Okay chuckie/charles/chuckles/charlie or whatever other name you go by, I made an actually comment about the post.  It had nothin to do with your meaningless ramblings.  At first I was really tempted to be mean to you, but then when I realized you have done this for 10 years, it was obvious that you have a serious mental disability.  Because of your obvious mental insufficiency, I didn't want to be mean.

But sense you started the topic, there is someone that everyone should be me to.  Your mother. Because she obviously did a pitiful job of raising children.  But even more importantly, I know someone who you can sue, and would actually win against.  The state of Alabama.  No government should EVER allow a woman who raised somebody like you to have children.  And sense you seem to be unable to keep the most simple jobs in the history of the world, the state of Alabama should pay back your mother for all the money she has put into you over the years.  I would tell you to go try to be a walmart greeter but I don't want another conspiracy theory to start about them.  Give your mother my best.

Sincerely,
SI


Charles

United States,
Georgia,
USA
Reply to voice since people treat me like garbage i don't care how other people feel just look in the mcdonalds report they dragged me in that report so they can't accuse me of hijacking it

#12Consumer Comment

Thu, November 24, 2011

Hey voice since people treat me like "Garbage".  Make fun of my spelling & grammar i really don't care how anyone else feels.


voiceofreason

North Carolina,
United States of America
The Disney issue is kinda gettin lost here

#13Consumer Comment

Thu, November 24, 2011

That the victim's vehicle was apparently not busted into in a way that would attract attention tells me that experienced pros did the robbery. They knew how to quickly break in without doing obvious damage, so for all anyone who might have seen them knew, the car belonged to them.

Charles, I kind of shocked though, at your vehement attack on the OP, since I can't recall ever seeing you defend the company over an OP before. We actually agree that the OP needs to take responsibility for the risks they took and the unrealistic reliance they placed on garage security. It just seems to me you were a bit over the top in attacking them, don't you think?

There are definitely OPs that deserve a kick in the teeth right off the bat. The "parent" who didn't want to wait for their kid's plane to take off is a good example, but these folks wouldn't seem to qualify. How does taking a trip to Disney equate to them being rich brats? Those laptops could be cheap low end dinosaurs bought second hand, for all we know.

And take a deep breath, smoke a doob or down a shot before responding, please. This isn't an attack. I'm not related to the Phenix police or the big bad nurse. It's a simple discourse.


Charles

United States,
Georgia,
USA
Reply to SleepingInsomniac so you think you have the right to insult me because the others tell you to who cares what kind of car you drive or anyone else its really sad how humans treat other humans

#14Consumer Comment

Mon, November 21, 2011

Its really sad how some humans treat other human beings.  I have always  been told how entertaining to others.  Its not "NICE" to treat your fellow human beings like this.  You're really are a coward.  You can say i'm entertainment all you feel like.

Its not nice to "RUIN" other peoples lives.


SleepingInsomniac

United States of America
Realistic

#15Consumer Comment

Sun, November 20, 2011

Not to be insensitive, but you can't really blame disney for missing laptops.  It sucks that they were taken, but people steal things from cars here all the time.  I have a jeep so I know all about things getting taken.  But theres no reason to think that it was empolyees stealing it.  Thats a parking lot with people constantly comin through, isn't it more likely that one of the hundreds of other people would be the ones stealing?


Charles

United States,
Georgia,
USA
Its sad when evil prevails to hurt people when people post false accucations about me to try and harm me

#16Consumer Comment

Sun, November 20, 2011

These people can harass me all the please.  I have not lied in any of the complaints i have posted.  These people don't like me i really don't care.  I don't even know them.


Charles

United States,
Georgia,
USA
These people on this site take time to harass me and post false accusations about me they don't want me to have a job to support myself if people stop being mean to me i might be a better person

#17Consumer Comment

Sun, November 20, 2011

These people who reply back to me don't know what they are talking about.  They don't like it cause i expose bad business practices.  I am not the only one they have treated this bad on this site.


Charles

United States,
Georgia,
USA
People can say all the mean things they please but y'all are the ones who hide behind fake names to say mean things to me y'all don't like it cause i expose the truth

#18Consumer Comment

Sun, November 20, 2011

I don't put up with people treating me like crap.  So y'all can accuse me of being a scammer & trying to harm others which is pretty funny.  I have lied about anything!.


Charles

United States,
Georgia,
USA
I'm just sick of it all tired of being blame for things i don't do and the real liars get away because these people are to stupid they just wanna blame me and ruin my life

#19Consumer Comment

Sun, November 20, 2011

I'm just sick of it all! people just love to blame me for everything!.  They say i am the cause of everything!.  Well that is typical of these assholes to do that.  I always do the right thing but i can't file a complaint to expose the wrong thats been done to me. 

But i am always the one they accuse of causing it.  They just don't want to hold the other side responsible.


Charles

United States,
Georgia,
USA
Whats funny is that people say i cause mischief they always wanna blame me for everything this is why the bad people get away with causing us problems they don't want me to receive any type of justice

#20Consumer Comment

Sun, November 20, 2011

I don't cause anything & i will never admit i do.  These people who say i am at fault are just plain delusional.  They can just blame on.  I will always continue to expose the wrongs that have been done to me.  They will just find some way to say i caused it.


The business are "NEVER" at "FAULT" or the real scammers or liars.  These people who reply to me rather defend them.  To them its like i do all this on purpose.  Y'all are in the "WRONG" & you always will be.  I'm not taking any responsibility for this i don't "DO".

Its time for the other side to take responsibility for the troubles they cause me.  Besides putting the entire blame on "ME".  These people rather defend the business or people who have done me wrong.  But they don't believe i have been done wrong.  They think i'm here just for the hell of it.

These people who i don't know go out of their way to harass me,  and try to deny me justice.  By trying to say everything is my "FAULT".


Lorenzen

Naples,
Florida,
U.S.A.
Red Alert !!

#21Consumer Comment

Sun, November 20, 2011

Red AlertRed Alert !!!   Charles FINALLY spoke the truth when he stated - " I'm not going to take responsibility for anything I do ".  The truth !!  At last !!  Who'd a thunk it ????? 

Hmmmmm,  Reality Check time, Charles.  You have NEVER taken responsibilty for any thing or any mischief you have done.  NEVER.  It's always someone else's fault.  Never YOURS.  Good grief, Charlie, it has ALWAYS been YOUR fault, you ignorant little butt monkey.  Can you not read your own posts and SEE that you are the cause of ALL of your problems ???  Not to mention being the cause of much of your mother's problems, as well ( though, being a scammer herself, we can see where you got it from ).  

Can you REALLY be so stupid, that everyone else in the entire world can see it, but yet you can not  ?????

Will Rogers once said  " I never met a man I didn't like ".   Well, he never met YOU, did he, Chuckles ( which, I'm sure, would be VERY good news for Will Rogers ! ) ???


Stacey

Dallas,
Texas,
U.S.A.
Get over it!!!

#22Consumer Comment

Sun, November 20, 2011

You cannot even spell my name right! You have no job, no home, no credit and everyone is out to get you. Grow up for once in your life GROW UP! Stop playing the victim and stop blaming every entity in this country on YOUR mistakes.  You are a pathetic human being and for one am tired of paying for your care.  STACEY got it?


Charles

United States,
Georgia,
USA
Hey stacy i have never ripped of anyone you defend the scammers we have been the ones who were scammed done wrong but you people rather falsely accuse me and you know it

#23Consumer Comment

Sun, November 20, 2011

I have never ripped of anyone all i have done is report the wrong that has been done to me.  Instead i have to put up with assholes like you saying something about my spelling or grammar,  or accusing me of something.

So i'm not taking any responsibility for anything.  I have not done anything "WRONG"   Stacy & the others are very delusional & they want to protect the real bad people who do hurt us.


Stacey

Dallas,
Texas,
U.S.A.
I am not the problem

#24Consumer Comment

Sun, November 20, 2011

You refuse to accept responsibility for your actions and/or behavior and blame everyone/everything because you cannot see the actions for your ways.  Grow up Charles, stop blaming "bad" business and "mean" people for your own inability to get on with your life.  Stop playing the "victim" and start being a responsible individual - Oh who am I kidding.  That will never happen. BTW learn to spell my name right.

Once again who am I kidding - jeess poor me poor me pour me another drink!


Diogenes

Averill Park,
New York,
USA
Oh,my goodness

#25Consumer Comment

Sun, November 20, 2011

No one is trying to "ruin" your life here, Chuckles.  How can anyone who posts on RoR have ANY effect whatsoever on your pathetic little life ????  Just read your own inane, ridiculous reports on here that span the last 10+ years.  EVERY one of the problems you list has been caused by YOU....no one else.  EVERY ONE OF THEM !!!! Seriously, name just ONE PERSON from this site who has personally come down to Phenix City, AL, and committed a single act upon your person.  Name one.  Just one.  Can't do it, can you ?  That's because no one who posts on RoR could care less about whether you are being "ruined" or not.  And, by the way, you appear to be doing such an excellent job of THAT all by yourself. 

You know what, Chuckles ?  I don't know of a single other person on this planet who has been thrown out of, not one, but TWO physician's offices !!!! Or who has been prohibited from entering several business establishments, or has been envolved in even one of the MANY, MANY, MANY episodic escapades that YOU have caused to happen.  Let's face the facts, Chuckie.  Trouble doesn't follow you around, you ARE trouble. You CAUSE trouble.  And, apparently, everyone who sees you coming knows that.  I'm wondering if there are any "Charles" laws there in Phenix City........Would you care to enlighten us on that, Chuckie ?

Do you even TRY to improve your life ??  When is the last time that you got up off your lazy butt and searched for a job ?  When is the last time you did ANYTHING but complain and blame others for your own shortcomings and foulups ?  In fact, the ONLY thing you appear to do is occupy valuable space and cause problems for normal  people, you pathetic little piece of sub-human garbage.  In fact, only thing concerning YOU, for which the rest of the world can be thankful, is that you will never reproduce.  Seriously, what woman would EVER have YOU ???  And here's a thought - What's going to happen to you when your lying, cheating, scamming mommy is no longer there to take care of you ????  I know.  You'll be sent to PARKWOOD !!!!!   Yes, let the punishment fit the crime !! 


Charles

United States,
Georgia,
USA
I just would like to know why people treat me the way they do why they don't want me to achieve anything in life or be successful why do people want to ruin me so bad

#26Consumer Comment

Sat, November 19, 2011

People sure don't mind posting false statements about me.  I just would like to know "WHY" people treat me like this.  I don't even know these strangers who post to me.  Why do people want to ruin me so badly.


Charles

United States,
Georgia,
USA
Stacy is the real fraud she defends the bad businesses who mistreat people i have never done nothing to her i don't even know her there is a nice place in hell for stacy and these other bullies

#27Consumer Comment

Sat, November 19, 2011

Stacy is the real problem she thinks she can open her big mouth were it don't belong.  They never give up in trying to say cruel things to me.  I don't listen to them anymore.


Stacey

Dallas,
Texas,
U.S.A.
Pot calling the kettle black

#28Consumer Comment

Sat, November 19, 2011

Charles - no one cares about your so called "calling out bad businesses" because you and your mother are the have ripped off everyone you have come in contact with.  AND as for those who drag your name into reports I suggest you stop dragging my name, Law, Robert etc etc into every post you make!!!


Charles

United States,
Georgia,
USA
I see the same old childish remarks which gets really old why don't these people find somebody knew besides zero in on me i don't read what people say to me anymore but i have a idea the ugly things

#29Consumer Comment

Sat, November 19, 2011

These people still try very hard to "RUIN" my life.  But nothing they do works because they have no "POWER" over me.  Why don't y'all just "GIVE UP".  Y'all will never get to me or get me down.


Susan

This City,
Illinois,
USA
Hmmm

#30Consumer Comment

Sat, November 19, 2011

So locks on your SUV are not broken?  Criminals broke into it, only took laptops and locked the doors for you? 

If I were you I would call the hotel you checked out of that morning and see if you forgot the laptops there.


Steven

Jacksonville,
Florida,
U.S.A.
Actually Orange County Sheriff has no jurisdiction

#31Consumer Comment

Sat, November 19, 2011

Walt Disney World has its own police force. Orange County has no jurisdiction over the area. Seriously look it up yourself. WDW officers routinely arrest and detain offenders.

When did you notice these things were stolen? When you unpacked your car when you got home?

If you would have filled out a police report with WDW police then you could have used that report for your insurance claim. You do have insurance right???


SocratesAL

Auburn,
Alabama,
U.S.A.
Chuckles

#32Consumer Comment

Fri, November 18, 2011

Oh, Charlie.  Here you are again posting your inane ramblings.  If you had actually READ the post, you would KNOW why those items were in the OP's vehicle at the time.  Poor, poor little Chuckie.  Can't read nor write, not that it matters one iota to HIM.

And, by the way, how goes the conspiracy theory against you and your lying, cheating, criminal mother with Parkwood, Dr. Johnston, Dr. Valentine, SunTrust, Arrow Financial, State FarmWalMart, K-Mart, Claude Raptis, the State of Georgia, the State of Alabama, the Phenix City Police Dept., the various drivers in Columbus, Ga. and Phenix City, AL, etc. ??  And now we can add all "rich people" to the list, I suppose. Are there any other conspirators we can include is this ever expanding tome  ??? 

Oh, one more thing.  My husband's brother has no personality.  Could you spare him one of  YOURS  ????  What a clueless clown you are.


Charles

United States,
Georgia,
USA
Poor little rich people if y'all can spend thousands at magic kingdom then you can afford to buy new computers and this is your fault for all the trouble rich people cause us i don't feel sorry

#33Consumer Comment

Fri, November 18, 2011

Poor little rich people the big bad crooks broke into your car. Why would stupid people keep computers in their car anyways.  This is your fault you should had kept them at "HOME".  I don't feel sorry for peoples "STUPIDITY".  

Just like how people treat me.  Some people are just rich brats.


Nicole

Cumming,
Georgia,
USA
Reality Check

#34Author of original report

Fri, November 18, 2011

Hello and thank you for your comment however being from Atlanta GA we are no stranger to crime and didn't think WDW would have a problem having cameras in their parking lots being they charge a 14 dollar a day rate per vehicle.  Afterall...in Atlanta we have them in parking decks!!!  Cameras are just a detourant no doubt..however being a Risk Manager I see alot of room for improvement in safety and loss that WDW should consider!  They are not the only large company in America and should establish some of the loss and safety precautions that bigger corporations have in place not only for their consumers but that of their employees also!  In regards to you not working for Disney...good for you!


Robert

Irvine,
California,
U.S.A.
Reality Check

#35Consumer Comment

Fri, November 18, 2011

Okay it's not like Disney World is out there telling crooks they have an "open door" policy for vehicle thefts.  Does it suck that you had 3 Laptops stolen on your vacation..you bet.  Disney or any Theme Park is not immune from "real world" problems.  This could have happened ANYWHERE.  What if they got taken from your Hotel Room?  Would you have written a RipOff report if the Hotel didn't have the Sherriff patrolling the halls.

The fact is that Disney has it's own security.  Have you seen the size of the entire Resort?  Just go onto Google Earth and take a look.  Disney actually manages what most would consider the equivalent to a medium size city.  I don't think they release the actual numbers(for obvious reasons), but I would not be surprised if they have a security staff that rivals the size of the OC Sheriff Department.

But even IF the OC Sheriff patrolled the parking lot they can't be at every single spot at every single moment, and there is no guarantee that it still would not have happened.  Even IF they had 100% video coverage there is no guarantee it wouldn't have happened.

Our car had been broken into however the robbers relocked the SUV as to not alert us that we had been victims of theft in Walt Disney World Parking Lot

- If you would not have been alerted, how would anyone else be?

Parking lot attendees (people with the orange sticks pointing you into your parking space) are looking and watching your vehicles when you park and it is most evident when you have alot of bags in your vehicle that most likely you will have computers as most people travel with laptops, ipads, etc..these days.
-
Okay why the conspiracy theory?  You really think the Cast Members who are helping you park your car have the time to actually look into every car to see what they can steel?  They don't have the time for that.  They are actually more worried about the hundreds of cars that are coming at them and making sure they don't get run over by guests who are driving in "vacation mode" and not paying attention to where they are driving.

And for full disclosure here.  I do not now or ever have worked for Disney or any Theme Park company.  But being in Orange California(CA) I do know several people who either currently work for them or worked for them in the past in various positions.


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